At a Glance
- Tasks: Lead and inspire the team to create unforgettable guest experiences.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
- Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a unique pub experience that celebrates community and individuality.
- Qualifications: Must be 18+, with leadership skills and a passion for hospitality.
The predicted salary is between 24000 - 36000 £ per year.
Location - Lillie Langtry
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Lillie Langtry.
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
We’re the pub that tells a story. Whether it’s a story of love, celebration, appreciation, or simple time spent together, we tell it, and we tell it in the best way possible. We offer an elevated pub experience through our freshly prepared food, handcrafted drinks, and an enjoyably unique experience from start to finish. We want the people who strive to make a difference, who can inspire our guests, and who can elevate our sites into more than just a pub.
Named after the famous actress who was mistress to King Edward VII, the Lillie Langtry is the gem of West Brompton. From the cosy, stylish indoor bar to our two gorgeous garden terraces, and even Lillie’s Lounge, our private-hire room, perfect for big celebrations, our pub has everything our guests need for every occasion. Fresh, high-quality food crafted by our talented chefs, carefully curated cocktails, a range of cask and craft ale, house‑infused gin, live entertainment and we also showcase all the best sport.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Lillie Langtry you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Lillie Langtry directly.
Front of House Team Leader - The Chapter Collection employer: Stonegate Company Ltd.
Stonegate Company Ltd is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee wellbeing. With a competitive benefits package, including generous annual leave, mental health resources, and award-winning learning and development programmes, employees are empowered to thrive both personally and professionally. The role of Regional Manager provides a unique opportunity to lead and support publicans in a dynamic region, fostering growth and excellence in the pub industry.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader - The Chapter Collection
✨Tip Number 1
Get to know the venue! Before your interview, pop into Lillie Langtry and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you stand out but also give you some great talking points during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tricky situation. We want to see how you can inspire others to create that amazing guest experience we’re all about at Stonegate.
✨Tip Number 3
Be yourself! At Stonegate, we value individuality and want to see the real you. Don’t be afraid to let your personality shine through in your interview. Share your passion for hospitality and how you can contribute to our welcoming environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. So, don’t hesitate—submit your application and let’s get the ball rolling on your journey with us!
We think you need these skills to ace Front of House Team Leader - The Chapter Collection
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader role. Highlight your experience in leading teams and creating amazing guest experiences, as that’s what we’re all about at Lillie Langtry!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff—your skills and experiences that make you the perfect fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to read what you’ve got to offer.
How to prepare for a job interview at Stonegate Company Ltd.
✨Know the Venue Inside Out
Before your interview, make sure you familiarise yourself with Lillie Langtry and its offerings. Understand the menu, the atmosphere, and what makes it unique. This will not only show your genuine interest but also help you discuss how you can contribute to creating that amazing guest experience.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to foster a warm environment and how you can inspire both staff and guests.
✨Emphasise Inclusivity and Diversity
Stonegate Group values inclusivity, so be ready to discuss how you can contribute to this culture. Share your thoughts on creating an environment where everyone feels welcome and valued. Mention any previous experiences you have in promoting diversity within a team.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, management style, or future goals for Lillie Langtry. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
