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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
- Benefits: Enjoy discounts, flexible hours, and early access to your wages.
- Other info: Great opportunities for growth in a lively environment with exciting events.
- Why this job: Be part of a fun team and make memorable experiences for our guests.
- Qualifications: No experience needed, just a friendly attitude and teamwork spirit.
The predicted salary is between 20000 - 25000 £ per year.
Location - The Castle
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At The Castle, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
- Help prepare and serve our delicious food and drinks at The Castle.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-night sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Sitting directly opposite the cathedral in the heart of Bangor, The Castle is a pub for any occasion. Whether our guests are looking to kick-start their day with breakfast, a spot of lunch, or an evening meal, our relaxed, family-friendly atmosphere is perfect. Our late nights with our resident DJs make us one of the best night time destinations in Bangor.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Castle directly.
Front of House Team Member - Great Local Pubs in Bangor employer: Stonegate Company Ltd.
Contact Detail:
Stonegate Company Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member - Great Local Pubs in Bangor
✨Tip Number 1
Get to know the pub culture! Spend some time in The Castle or similar venues to understand the vibe and what makes them tick. This will help you connect with the team and guests when you land that interview.
✨Tip Number 2
Show off your personality! When you’re chatting with the team during your interview, let your individuality shine through. Remember, they’re looking for someone who can create a positive experience for guests, so be friendly and approachable.
✨Tip Number 3
Practice your recommendations! Think about what food and drink pairings you’d suggest to guests. Being able to offer friendly recommendations shows you’re ready to enhance the guest experience right from the start.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks of working with us at Stonegate Group.
We think you need these skills to ace Front of House Team Member - Great Local Pubs in Bangor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you connect with others.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in hospitality or customer service, and mention how you can contribute to creating a positive atmosphere at The Castle.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Stonegate Company Ltd.
✨Know the Venue
Before your interview, take some time to familiarise yourself with The Castle and its offerings. Understand the menu, the atmosphere, and what makes it a great place for guests. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've worked well in a team before. Highlight your ability to support colleagues and create a positive environment for guests, as this aligns perfectly with what they’re looking for.
✨Prepare for Common Questions
Think about common interview questions related to customer service and teamwork. Prepare answers that reflect your personality and experiences. For instance, be ready to discuss how you would handle a difficult customer or how you contribute to a fun atmosphere during busy nights.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or upcoming events at The Castle. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.