At a Glance
- Tasks: Lead a vibrant team to create unforgettable guest experiences in a lively pub.
- Company: Join the award-winning Stonegate Group at The Southfield site.
- Benefits: Enjoy a fun work environment with great beer, sports, and events.
- Other info: Perfect for students looking for flexible hours on the Teeside University campus.
- Why this job: Be part of a dynamic team and make a real impact on guest satisfaction.
- Qualifications: Must be 18+, with a passion for motivating others and delivering excellence.
The predicted salary is between 31500 - 38500 £ per year.
Stonegate Group’s The Southfield site is seeking a driven Deputy Manager to lead the team and deliver outstanding guest experiences.
You will coach staff, uphold our standards, and help realise the vision with the General Manager in a lively pub setting.
Join a welcoming, inclusive venue with great beer, sports, and events.
You must be 18+ to work in a role involving alcohol and be ready to motivate others to perform at their best across a busy site on the Teeside University campus.
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Award-Winning Deputy Manager: Lead Guest Experience employer: Stonegate Company Ltd.
Stonegate Company Ltd is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee wellbeing. With a competitive benefits package, including generous annual leave, mental health resources, and award-winning learning and development programmes, employees are empowered to thrive both personally and professionally. The role of Regional Manager provides a unique opportunity to lead and support publicans in a dynamic region, fostering growth and excellence in the pub industry.
StudySmarter Expert Advice🤫
We think this is how you could land Award-Winning Deputy Manager: Lead Guest Experience
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stonegate Company Ltd.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stonegate Company Ltd.
Don't be shy about reaching out to Stonegate Company Ltd. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Award-Winning Deputy Manager: Lead Guest Experience
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stonegate Company Ltd. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stonegate Company Ltd.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
