At a Glance
- Tasks: Welcome guests, serve food and drinks, and ensure a great experience.
- Company: Join Yates, a vibrant pub known for its lively atmosphere and delicious menu.
- Benefits: Enjoy 25% off food and drink, flexible hours, and discounts at various retailers.
- Why this job: Be part of a fun team in a popular venue with live sports and great parties.
- Qualifications: No experience needed; just bring your passion for people and service!
- Other info: Located in the heart of town, perfect for socializing and enjoying nightlife.
Yates, Part time Front of House Team Member – Staffordshire Location- Yates Front of House Team Member We want our Front of House Team Members to be great team players at Yates! You don’t need any experience to join as a Front of House Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to the guests at Yates. As a Front of House Team Member your primary role is to welcome and engage every guest, ensure the highest quality of service! Can you… Prepare and serve our high-quality food and drink at Yates Make recommendations that elevate guest experiences Maintain a clean & safe environment for guests and colleagues A little bit about us… We take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax. People are at the heart of what we do, from our top-notch teams to our guests at every table. We’re your pub, and we’re after the people who feel just as connected to who we are and what we do. If you’re a people person who’s passionate about straightforward, no-nonsense food and drink, we’ve got the role for you. Located in the heart of the town, close to the main shopping areas, Yates Newcastle-Under-Lyme is known for craft and cask beers as well as fabulous cocktails. Popular for our food menu, which provides options until late. There is great coverage of all live sports with screens throughout. The weekend is renowned for the best party in the town with DJs who rock the venue until the early hours. All this and large outdoor seating provide the opportunity for external drinks, making us a popular venue. We pride ourselves on delivering a top-class range of drinks, an excellent value food offer, and creating that all-day-long atmosphere. What’s in it for you? Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Estate Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers VIP entry to our Pubs and Bars Stonegate Hotel Discounts Flexible working David Lloyd Corporate Discount Rates Discounted Dental Insurance Wagestream – Early access to your earned wages At Stonegate Group, we’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Yates directly.
Yates, Part time Front of House Team Member - Staffordshire employer: Stonegate - Bars & Venues
Contact Detail:
Stonegate - Bars & Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Yates, Part time Front of House Team Member - Staffordshire
✨Tip Number 1
Show your enthusiasm for working in a team environment. During any interactions, whether in person or over the phone, express your excitement about being part of a lively pub atmosphere and how you enjoy connecting with people.
✨Tip Number 2
Familiarize yourself with Yates' menu and drink offerings. Being knowledgeable about what they serve can help you make recommendations during your interview, showcasing your eagerness to contribute to guest experiences.
✨Tip Number 3
Highlight any previous customer service experience, even if it's informal. Whether it’s helping friends at gatherings or volunteering, showing that you have a knack for engaging with others can set you apart.
✨Tip Number 4
Demonstrate your understanding of the importance of cleanliness and safety in a hospitality setting. Share any relevant experiences where you maintained a clean environment, as this is crucial for the role.
We think you need these skills to ace Yates, Part time Front of House Team Member - Staffordshire
Some tips for your application 🫡
Show Your Personality: As a Front of House Team Member, connecting with guests is key. Make sure your application reflects your friendly and approachable nature. Use a warm tone in your cover letter to convey your enthusiasm for the role.
Highlight Teamwork Skills: Even if you don't have direct experience, emphasize any past roles where you worked as part of a team. Mention how you contributed to a positive environment and supported your colleagues.
Express Your Passion for Hospitality: In your application, share why you are passionate about providing great service and creating memorable experiences for guests. This will show that you align with Yates' values and mission.
Tailor Your CV: Customize your CV to highlight relevant skills such as communication, customer service, and adaptability. Even if your experience is limited, focus on transferable skills that would benefit the role.
How to prepare for a job interview at Stonegate - Bars & Venues
✨Show Your People Skills
As a Front of House Team Member, connecting with guests is key. Be prepared to share examples of how you've engaged with people in the past, whether in a work setting or socially.
✨Demonstrate Your Team Spirit
Yates values great team players. Highlight any experiences where you worked collaboratively with others, and express your enthusiasm for being part of a team that delivers excellent service.
✨Understand the Menu
Even if you don’t have experience, familiarize yourself with Yates' food and drink offerings. Being able to discuss menu items and make recommendations will show your commitment to providing a great guest experience.
✨Emphasize Cleanliness and Safety
A clean and safe environment is crucial in hospitality. Be ready to talk about how you prioritize cleanliness in your work and how you can contribute to maintaining a safe space for both guests and colleagues.