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- Tasks: Ensure guest safety, set up for breakfast, serve drinks, and maintain cleanliness.
- Company: Join the UK's largest independent hotel group with a focus on hospitality.
- Benefits: Competitive pay, personal development, discounted stays for you and your loved ones.
- Why this job: Be part of a motivated team delivering exceptional service in a vibrant environment.
- Qualifications: Customer service experience and a passion for hospitality are essential.
- Other info: Flexible night shifts with opportunities for growth in a supportive culture.
The predicted salary is between 10 - 13 £ per hour.
Bespoke Benefits… What's in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.
We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values. We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.
At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Requirements:
- As a Night Porter you will be expected to ensure the security of the building & guests.
- Setting up the restaurant for breakfast.
- Serving drinks in the bar.
- Cleaning all public areas.
- Taking telephone calls.
- Must be customer service focused.
We are looking for someone who is able to work between the hours of 7pm and 11am approx. Your duties will include keeping the outside and public areas of the hotel clean and tidy as well as preparing for the following day's events. This will include setting tables, tidying and general maintenance as well as any guests needs throughout the night.
The ideal person will have at least 1 year's experience in customer service or hotels, in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.
Duties will include:
- To complete statutory fire and security checks.
- Complete daily hand over procedures in an efficient and responsible manner.
- Ensure all corridors are clear; fire extinguishers and fire doors are secure whilst conducting safety floor checks during the night.
Being Bespoke:
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
Night Porter 13 per hour in Glasgow employer: Stonefield Castle Hotel
Contact Detail:
Stonefield Castle Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter 13 per hour in Glasgow
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Show up in person! If you’re nearby, pop into the hotel and introduce yourself. A friendly face can make a lasting impression, and it shows your enthusiasm for the position.
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experience where you went above and beyond for guests. This will demonstrate your passion for hospitality!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Night Porter 13 per hour in Glasgow
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share any experiences that highlight your customer service skills and how you enjoy making guests feel welcome. We want to see that you're not just looking for a job, but that you're excited about being part of our team.
Tailor Your Application: Make sure to customise your application to fit the Night Porter role. Highlight relevant experience, especially in customer service or hotel settings. We appreciate when candidates take the time to connect their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and enthusiasm without having to sift through unnecessary details. Remember, clarity is key!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Bespoke Hotels family!
How to prepare for a job interview at Stonefield Castle Hotel
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Night Porter. Familiarise yourself with tasks like security checks, setting up for breakfast, and maintaining cleanliness. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since this role is heavily focused on customer service, think of specific examples from your past experience where you went above and beyond for a guest. Be ready to share these stories during the interview to highlight your passion for hospitality.
✨Emphasise Teamwork and Collaboration
Bespoke Hotels values a collaborative culture, so be prepared to discuss how you work well in a team. Share experiences where you contributed to a positive team environment or helped resolve conflicts, showing that you can fit into their inclusive culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available, or how the team celebrates diversity. This shows your genuine interest in the company and the role, making you stand out as a candidate.