Quality and Compliance Officer

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Job Purpose

To provide audit and associated support on all Quality & Compliance matters and to provide support to Eurofins Forensic Services on all related matters at the direction of and reporting to the Quality and Compliance Manager. This will include holding responsibility for key elements of the Quality and Compliance (Quality) Management Systems (QMS) and associated process ensuring proportionate yet robust maintenance of the management system to include relevant evaluation activities to maintain accreditation/certification to the identified and required standards.

Key Responsibilities and Accountabilities

• To input, maintain and collate all relevant data to support Quality & Compliance functionality.
• To assess, review, plan and undertake in conjunction with the Quality & Compliance Manager implementation of new processes and standards.
• To actively progress and maintain the Annual audit schedule and associated 4 year plan.
• To undertake as required internal and second party audits to maintain and improve accreditation/certification to identified standards including but not exclusive to ISO14001, 27001, 17020, 17025 and Forensic Regulators Codes of Practice.
• To host, organise and support all external accreditation/certification body audits undertaking duties as required.
• To support the Science Leads on all aspects of Technical audits.
• To verify and report on actions identified as a result of all audits and investigations.
• To actively manage as identified/required the Proficiency test (PT) process ensuring all opportunities are identified, evaluated and progressed as required.
• To develop Quality Assurance trials where identified as required.
• To advise, organise and support on validation activities.
• To assist in maintaining validation library to support Quality Standards and codes of practice.
• To co-ordinate as requested the EFS licence register ensuring compliance at all times.
• To undertake Quality & Compliance investigations as required (supporting the Quality & Compliance Investigation capability).
• To ensure all Quality & Compliance related activities owned and undertaken are co-ordinated, controlled, reported, scheduled, timetabled and assigned.
• To undertake all administrative duties and general functions of the Quality & Compliance team as required.
• To develop and deliver Quality & Compliance training and communication programmes as required.
• If requested assist in the administration and co-ordination of the Body Fluid donation process.
• To support Health and Safety activities as required.
• Provide Quality & Compliance support to the broader Eurofins organisation as required.
• To communicate, escalate and inform all relevant parties of improvement opportunities.
• Undertake any other identified duties as required.

Qualifications

Knowledge, Experience and Technical Skills Required

• Previous experience of working in a regulated environment is essential.
• It is essential the post holder demonstrates competence and aptitude in being able to handle complex and varied workloads including ability to prioritise.
• The post holder must be computer literate.
• The post holder must hold a valid UK driving licence.
• It is essential the post holder has experience of conducting audits ideally within a 17025 capacity.

Desirable

• It is desirable the post holder is trained in root cause analysis e.g. 8D techniques or has demonstrable investigative experience.
• It is desirable for the post holder to be trained and competent in FMEA and Value Stream Mapping techniques.

Person Specification

• Accountability
• Integrity
• Attention to detail
• Customer focused, with good communication skills
• Ability to work effectively individually and in a team
• Openness to change
• Positive attitude
• Organised
• Flexible approach
• Problem solver
• Self starter.

Additional Information

In return for your hard work and loyal service, we will offer you genuine career and salary progression through our Career Pathways Programme, a competitive salary, and a selection of employee benefits via our flexible benefits menu which includes cycle to work, give as you earn, volunteering days, buy and sell holiday. In addition, we also offer the following:

• Life Assurance (3 times annual salary)
• Scottish Widows Company Pension Plan
• 25 days annual leave plus bank holidays (increasing to a maximum of 30 days)
• Employee length of service awards and yearly recognition schemes, celebrating work anniversaries here at EFS.
• Employee tech scheme
• Discount vouchers and flexi reward points on our employee wellness hub
• Everyone who joins EFS will have access to Perkbox allowing you to save money all year round on a wide range of perks such as supermarket savings, days out or your daily coffee
• Learning and study support
• Employee Assistance Programme
• Health Cash Plan membership
• Enhanced company sick, maternity and paternity pay scheme
• Refer a friend scheme
• Subscription to mental health support and wellbeing
• Free car parking depending on site location

Due to the highly sensitive nature of the work, applicants should note that security clearance is required for this role. To gain security clearance you must have five years continuous residency in the UK. Security clearance is undertaken by a third party to police personnel vetting standards (NPPV/3 and SC), as such any criminal convictions may prevent you from gaining security clearance. Further information on the security clearance process and requirement can be found at this link.

In addition, all successful applicants will be required to undertake drug and alcohol testing prior to commencing employment.

Due to the nature of the work we undertake on our EFS Midlands site, for employees based at EFS Midlands or likely to attend EFS Midlands as part of their role you must inform us if you come into contact with any firearms or ammunition through work or any other reason as there will be precautions you will need to take in order to enter the premises. This also applies to persons involved in clay pigeon shooting, and those who regularly use any cartridge based tools such as nail/stud guns. Please provide details on your application.

To apply, please visit this link.