At a Glance
- Tasks: Lead and mentor the IT Support team, ensuring top-notch service delivery.
- Company: Join Stonebridge Group, a leading Mortgage & Insurance Network.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for professional growth.
- Why this job: Make a real difference in IT support while enhancing customer satisfaction.
- Qualifications: Experience in IT support and strong leadership skills.
The predicted salary is between 45000 - 60000 £ per year.
Stonebridge Group - Mortgage & Insurance Network is seeking an IT Support Team Leader to oversee our Internal IT Support team, delivering day-to-day leadership for first and second-line support across the business.
Reporting to the IT Operations Manager, you will drive service improvements, mentor staff, manage incidents, and ensure high customer satisfaction while aligning with ITIL-aligned practices.
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Lead IT Support & Service Desk Leader in Basildon employer: Stonebridge Group - Mortgage & Insurance Network
At Stonebridge Mortgage Solutions, we pride ourselves on fostering a vibrant work culture that champions collaboration and support, making us an exceptional employer for those in the Applications Support Analyst role. With competitive salaries, generous leave policies, and a commitment to employee wellbeing through initiatives like hybrid working and volunteering days, we empower our team to thrive both professionally and personally. Join us in a dynamic environment where your contributions are valued, and you can grow alongside a leading network in the mortgage and protection sector.
Contact Details:
Stonebridge Group - Mortgage & Insurance Network Recruitment Team
