Vehicle Administrator - Ford
Vehicle Administrator - Ford

Vehicle Administrator - Ford

York Full-Time 28800 - 43200 ÂŁ / year (est.) No home office possible
Go Premium
S

At a Glance

  • Tasks: Join us as a Vehicle Sales Administrator, handling vehicle administration and customer service.
  • Company: Stoneacre is a rapidly growing family-owned car dealer group in the UK.
  • Benefits: Enjoy competitive salaries, training, discounts, wellness programmes, and more!
  • Why this job: Be part of a dynamic team focused on customer satisfaction and career growth.
  • Qualifications: No specific experience needed; just bring your passion for customer service and organisation.
  • Other info: We value diversity and inclusivity, making Stoneacre a great place to work.

The predicted salary is between 28800 - 43200 ÂŁ per year.

The Vacancy
About the role…
We are excited to be recruiting for a Vehicle Sales Administrator. This is an unrivalled opportunity to join one of the UK\’s fastest growing motor groups.
This is a fantastic opportunity to take the next step into your customer service and administrative development and become the best of the best.
You will be responsible for reporting to the branch Accountant and provide exceptional administrative support dealing with all aspects of vehicle administration. If you have a passion for working in a busy high-pressured environment, then what are you waiting for…Apply today!
As a Vehicle Sales Administrator, you will be a valued team member committed to delivering accurate administrative documents and the best customer service that exceeds our customers\’ expectations. You will make each Stoneacre customer feel valued, and provide the highest level of after sales customer care, all whilst contributing towards making Stoneacre the Number One Motor Group.
Do we have your interest…?
Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you?

  • Industry leading competitive salary
  • A range of training and development programmes
  • Industry leading career progression opportunities
  • Contributory workplace pension scheme
  • Uniform provided
  • Long service reward
  • Customer introduced reward
  • Employee discounts
  • Access to discounts on retailers, restaurants, holidays and much more
  • Wellness programme
  • Free parking

An average day as a Vehicle Sales Administrator…

  • You will bring both new and used vehicles into stock maintaining the records.
  • You will raise vehicle invoices for retail, fleet, trade and inter branch sales.
  • You will prepare and complete all relevant paperwork.
  • You will support the sales department in daily controls.
  • You will work efficiently and effectively alongside the Accounts, Service and Parts department.
  • Monitor admin reports on a regular basis.
  • Maintain and process v5 documents.
  • Complete a monthly vehicle stock check.
  • Maintain a professional manner at all times and ensure prompt delivery of vehicles.
  • Communicate effectively, in person, by telephone or email to deliver premium customer advice and satisfaction at all times.

About you…

  • Previous sales administration experience within the automotive industry would be helpful but administrative experience in another environment will be considered as full training can be given.
  • Previous experience of using Kerridge/CDK or a similar system would be advantageous but is not essential.
  • You will be computer literate, especially Microsoft Office and Excel
  • You will have excellent communication and organisation skills.
  • Committed to providing excellent customer service and thrive in a busy high-pressured environment.
  • We want you to love what you do – The rest will come naturally.

\”Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.\”
The Company
Originally founded in 1994, Stoneacre is a family-owned business that has progressively grown to become one of the UK\’s fastest-growing and most successful car dealer groups.
We operate from 64 locations across England and Wales, have 137 franchise sales points representing 27 manufacturers. Specialising in the sale of new and used cars, as well as commercial vehicles, the group also offers servicing, parts and bodyshop facilities.
We currently have over 2,750 dedicated members of the Stoneacre team who share our dedication and passion to provide complete customer satisfaction. We are committed to developing our people, as we know it\’s the best investment we can make.
The Benefits
Company Pension
scheme
High Street
Benefits package
Competitive salaries
and bonus plans
Discounts on servicing and repairs
Training & Development
Wellness programme

Vehicle Administrator - Ford employer: Stoneacre

Stoneacre Motor Group is an exceptional employer, dedicated to fostering a diverse and inclusive workplace where employees can thrive. With industry-leading training and development programmes, competitive salaries, and a strong focus on employee well-being, we ensure that our team members are valued and supported in their career progression. Join us in a dynamic environment where your contributions directly impact customer satisfaction and the success of one of the UK's fastest-growing motor groups.
S

Contact Detail:

Stoneacre Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Vehicle Administrator - Ford

✨Tip Number 1

Familiarise yourself with the automotive industry, especially the sales administration processes. Understanding how vehicle invoicing and stock management works will give you a significant edge during interviews.

✨Tip Number 2

Brush up on your Microsoft Office skills, particularly Excel. Being able to demonstrate your proficiency in managing data and reports can set you apart from other candidates.

✨Tip Number 3

Prepare to discuss your customer service experiences in detail. Think of specific examples where you exceeded customer expectations, as this role heavily emphasises delivering exceptional service.

✨Tip Number 4

Research Stoneacre Motor Group's values and culture. Showing that you align with their commitment to diversity and customer satisfaction can make a positive impression during your interview.

We think you need these skills to ace Vehicle Administrator - Ford

Customer Service Skills
Administrative Skills
Attention to Detail
Organisational Skills
Communication Skills
Microsoft Office Proficiency
Excel Proficiency
Time Management
Ability to Work Under Pressure
Team Collaboration
Record Keeping
Problem-Solving Skills
Knowledge of Automotive Industry
Experience with Kerridge/CDK or Similar Systems

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Vehicle Sales Administrator position. Tailor your application to highlight relevant skills and experiences that align with the role.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative experience, particularly in customer service and any automotive industry roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to thrive in a high-pressure environment.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your organisational skills and commitment to excellent customer service. Make sure to mention your adaptability and willingness to learn new systems like Kerridge/CDK.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the administrative role you are applying for.

How to prepare for a job interview at Stoneacre

✨Show Your Passion for Customer Service

As a Vehicle Sales Administrator, your role revolves around providing exceptional customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, even if they were outside the automotive industry.

✨Demonstrate Organisational Skills

This position requires excellent organisational abilities. During the interview, highlight your experience with managing paperwork, maintaining records, and any systems you've used to keep things in order, such as Microsoft Office or similar software.

✨Familiarise Yourself with the Automotive Industry

While previous experience in sales administration within the automotive sector is beneficial, it's not essential. Research the company and the automotive industry to show your enthusiasm and understanding of the market during the interview.

✨Prepare for High-Pressure Scenarios

The job description mentions a busy, high-pressure environment. Think of specific instances where you've successfully managed stress or tight deadlines, and be ready to discuss these experiences to demonstrate your ability to thrive under pressure.

Vehicle Administrator - Ford
Stoneacre
Location: York
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>