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For Companies At a Glance
- Tasks: Join us as a Vehicle Sales Administrator, handling vehicle administration and customer service.
- Company: Stoneacre is a rapidly growing family-owned car dealer group in the UK.
- Benefits: Enjoy competitive salaries, training, wellness programmes, and employee discounts.
- Why this job: Be part of a dynamic team focused on customer satisfaction and career growth.
- Qualifications: Previous admin experience is helpful; training provided for the right candidate.
- Other info: We value diversity and inclusivity in our workplace.
The predicted salary is between 24000 - 36000 ÂŁ per year.
The Vacancy
About the role…
We are excited to be recruiting for a Vehicle Sales Administrator. This is an unrivalled opportunity to join one of the UK\’s fastest growing motor groups.
This is a fantastic opportunity to take the next step into your customer service and administrative development and become the best of the best.
You will be responsible for reporting to the branch Accountant and provide exceptional administrative support dealing with all aspects of vehicle administration. If you have a passion for working in a busy high-pressured environment, then what are you waiting for…Apply today!
As a Vehicle Sales Administrator, you will be a valued team member committed to delivering accurate administrative documents and the best customer service that exceeds our customers\’ expectations. You will make each Stoneacre customer feel valued, and provide the highest level of after sales customer care, all whilst contributing towards making Stoneacre the Number One Motor Group.
Do we have your interest…?
Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you?
- Industry leading competitive salary
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as a Vehicle Sales Administrator…
- You will bring both new and used vehicles into stock maintaining the records.
- You will raise vehicle invoices for retail, fleet, trade and inter branch sales.
- You will prepare and complete all relevant paperwork.
- You will support the sales department in daily controls.
- You will work efficiently and effectively alongside the Accounts, Service and Parts department.
- Monitor admin reports on a regular basis.
- Maintain and process v5 documents.
- Complete a monthly vehicle stock check.
- Maintain a professional manner at all times and ensure prompt delivery of vehicles.
- Communicate effectively, in person, by telephone or email to deliver premium customer advice and satisfaction at all times.
About you…
- Previous sales administration experience within the automotive industry would be helpful but administrative experience in another environment will be considered as full training can be given.
- Previous experience of using Kerridge/CDK or a similar system would be advantageous but is not essential.
- You will be computer literate, especially Microsoft Office and Excel
- You will have excellent communication and organisation skills.
- Committed to providing excellent customer service and thrive in a busy high-pressured environment.
- We want you to love what you do – The rest will come naturally.
\”Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.\”
The Company
Originally founded in 1994, Stoneacre is a family-owned business that has progressively grown to become one of the UK\’s fastest-growing and most successful car dealer groups.
We operate from 64 locations across England and Wales, have 137 franchise sales points representing 27 manufacturers. Specialising in the sale of new and used cars, as well as commercial vehicles, the group also offers servicing, parts and bodyshop facilities.
We currently have over 2,750 dedicated members of the Stoneacre team who share our dedication and passion to provide complete customer satisfaction. We are committed to developing our people, as we know it\’s the best investment we can make.
The Benefits
Company Pension
scheme
High Street
Benefits package
Competitive salaries
and bonus plans
Discounts on servicing and repairs
Training & Development
Wellness programme
Vehicle Administrator - Cupra Seat employer: Stoneacre
Contact Detail:
Stoneacre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Administrator - Cupra Seat
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the sales administration side. Understanding vehicle sales processes and terminology will give you an edge during interviews and help you communicate effectively with potential colleagues.
✨Tip Number 2
Brush up on your Microsoft Office skills, particularly Excel. Being proficient in these tools is crucial for managing vehicle records and reports, and showcasing your ability to handle data efficiently can set you apart from other candidates.
✨Tip Number 3
Prepare to demonstrate your customer service skills during the interview. Think of examples from your past experiences where you went above and beyond for a customer, as this role heavily emphasises delivering exceptional service.
✨Tip Number 4
Research Stoneacre Motor Group's values and culture. Showing that you align with their commitment to diversity and customer satisfaction can make a positive impression and demonstrate your enthusiasm for being part of their team.
We think you need these skills to ace Vehicle Administrator - Cupra Seat
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration, particularly within the automotive industry. Emphasise any customer service roles and administrative tasks you've handled.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention specific skills that align with the job description, such as communication and organisation skills.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any experience with systems like Kerridge/CDK. This will demonstrate your readiness for the administrative tasks required.
Show Enthusiasm for Customer Service: Express your commitment to providing excellent customer service in your application. Share examples of how you've gone above and beyond to meet customer needs in previous roles.
How to prepare for a job interview at Stoneacre
✨Show Your Passion for Customer Service
As a Vehicle Sales Administrator, you'll be expected to provide exceptional customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, even if they were in different industries.
✨Demonstrate Your Organisational Skills
This role requires excellent organisational abilities. During the interview, highlight your experience with managing paperwork, maintaining records, or any systems you've used to keep things organised, such as Microsoft Office or Excel.
✨Familiarise Yourself with the Automotive Industry
While previous automotive experience is helpful, it's not essential. Research the company and the automotive industry to show your enthusiasm and understanding of the market. Mention any relevant knowledge you have about vehicle administration processes.
✨Prepare for High-Pressure Scenarios
The job involves working in a busy, high-pressure environment. Think of examples from your past where you've successfully managed stress or tight deadlines, and be ready to discuss these during the interview.