Automotive Service Advisor — Premium Customer Experience in Stoke-on-Trent

Automotive Service Advisor — Premium Customer Experience in Stoke-on-Trent

Stoke-on-Trent Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage customer communications and ensure top-notch aftersales care.
  • Company: Join Stoneacre, a leading motor group focused on premium customer experiences.
  • Benefits: Enjoy competitive salary, training opportunities, and great benefits.
  • Other info: Proactive team environment with opportunities for personal and professional growth.
  • Why this job: Be part of a dynamic team that values customer satisfaction and quality service.
  • Qualifications: 1 year of service advisory experience and excellent communication skills.

The predicted salary is between 31500 - 38500 £ per year.

Stoneacre is recruiting a Service Advisor to deliver outstanding customer experience by managing communications between customers and the workshop.

You will drive high-quality aftersales care while supporting the dealership's goal to be a leading motor group.

The role requires a minimum of 1 year in a service advisory capacity, strong communication skills, and a proactive, team‑oriented approach.

Training opportunities, a competitive salary, and benefits are provided.

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Automotive Service Advisor — Premium Customer Experience in Stoke-on-Trent employer: Stoneacre

Stoneacre Motor Group is an exceptional employer, offering a dynamic and inclusive work environment where employees can thrive. With state-of-the-art facilities and a commitment to industry-leading training, particularly in EV technology, we provide our Motor Vehicle Technicians with unparalleled opportunities for professional growth and development. Our flexible working patterns, competitive salaries, and generous holiday allowances ensure that our team members achieve a healthy work-life balance while contributing to our mission of becoming the Number One Motor Group.

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Contact Details:

Stoneacre Recruitment Team

We think you need these skills to ace Automotive Service Advisor — Premium Customer Experience in Stoke-on-Trent

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Teamwork
Customer Service Skills