Frontline IT Service Desk Specialist

Frontline IT Service Desk Specialist

Full-Time 25000 - 35000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support and maintain IT systems while assisting users with their tech needs.
  • Company: Join Stoneacre, a dynamic team in the UK focused on IT excellence.
  • Benefits: Enjoy competitive pay, training opportunities, and a supportive work environment.
  • Other info: Great chance to grow your career in a collaborative IT team.
  • Why this job: Be the go-to tech hero, solving problems and helping others thrive.
  • Qualifications: Proactive attitude and a passion for technology are key.

The predicted salary is between 25000 - 35000 Β£ per year.

Stoneacre is seeking a motivated IT Service Desk Analyst to join the IT team in the UK.

You will support and maintain IT systems, handle first-line requests, and prepare equipment for use across the group.

Reporting to the IT Service Delivery Manager, you will log tickets, provide deskside, phone and remote assistance, and escalate complex issues while helping users with training and guidance on IT systems.

A proactive team player is essential.

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Frontline IT Service Desk Specialist employer: Stoneacre

Stoneacre Motor Group is an exceptional employer, offering a dynamic and inclusive work environment where employees can thrive. With state-of-the-art facilities and a commitment to industry-leading training, particularly in EV technology, we provide our Motor Vehicle Technicians with unparalleled opportunities for professional growth and development. Our flexible working patterns, competitive salaries, and generous holiday allowances ensure that our team members achieve a healthy work-life balance while contributing to our mission of becoming the Number One Motor Group.

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Contact Details:

Stoneacre Recruitment Team

We think you need these skills to ace Frontline IT Service Desk Specialist

IT Support
Ticket Logging
Deskside Assistance
Phone Support
Remote Assistance
Issue Escalation
User Training