At a Glance
- Tasks: Assist Bodyshops with admin tasks and deliver top-notch customer service.
- Company: Join one of the UK’s fastest growing motor groups, Stoneacre.
- Benefits: Competitive salary, training programmes, career progression, and wellness perks.
- Other info: Diverse workplace with free parking and discounts on various retailers.
- Why this job: Make a real impact in a busy environment while helping customers feel valued.
- Qualifications: Admin experience preferred; passion for customer service is key.
The predicted salary is between 20000 - 26000 £ per year.
We are excited to be recruiting for a Bodyshop Administrator. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups.
This is a fantastic opportunity to take the next step into your customer service and administrative development and become the best of the best.
You will be responsible for assisting the Bodyshops in daily controls and provide exceptional administrative support and the highest level of customer service to our customers.
If you have a passion for working in a busy high-pressured environment then what are you waiting for…Apply today!
As a Bodyshop Administrator, you will be a valued team member committed to delivering accurate administrative documents and the best customer service that exceeds our customers’ expectations.
You will make each Stoneacre customer feel valued, and provide the highest level of after sales customer care, all whilst contributing towards making Stoneacre the
Number One
Motor Group .
Do we have your interest…?
Here at Stoneacre we are committed to creating a diverse and inclusive workplace.
It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success.
So, what is in it for you?
- Industry leading competitive salary
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as a Bodyshop Administrator...
Prioritising workload from centralised email inbox
- You will work efficiently and effectively alongside the Bodyshop Managers, receptionists and Parts department.
- Qualifying and processing customer insurance claims
- Booking estimate appointments and repair appointments
- Maintain a professional manner at all times.
- Communicate effectively, in person, by telephone or email to deliver premium customer advice and satisfaction at all times.
- Building rapport with internal sites / staff and external customers
- Dealing with own customer claims and keep customers ‘up to date’ daily
About you…
- Previous Bodyshop Administration experience within the automotive industry would be helpful but administrative experience in another environment will be considered as full training can be given.
- Previous experience of using Kerridge/CDK or a similar system would be advantageous but is not essential.
- You will be computer literate, especially Microsoft Office and Excel
- You will have excellent communication and organisation skills.
- Committed to providing excellent customer service and thrive in a busy high-pressured environment.
- We want you to love what you do – The rest will come naturally.
“Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace.
We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.
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Bodyshop Administrator - Dacia Renault employer: Stoneacre
Stoneacre Motor Group is an exceptional employer, offering a dynamic and inclusive work environment where employees can thrive. With state-of-the-art facilities and a commitment to industry-leading training, particularly in EV technology, we provide our Motor Vehicle Technicians with unparalleled opportunities for professional growth and development. Our flexible working patterns, competitive salaries, and generous holiday allowances ensure that our team members achieve a healthy work-life balance while contributing to our mission of becoming the Number One Motor Group.
