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- Tasks: Manage workshop resources and ensure exceptional customer experiences in a fast-paced environment.
- Company: Join one of the UK's fastest growing motor groups, Stoneacre.
- Benefits: Competitive salary, bonus scheme, training, career progression, and employee discounts.
- Why this job: Be part of a dynamic team and set industry standards while making a real impact.
- Qualifications: Experience in the automotive sector with strong communication and organisational skills.
- Other info: Inclusive workplace culture with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
We are excited to be recruiting for a Workshop Controller. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups.
As a Workshop Controller, you will be responsible for managing the process of optimising workshop resources to meet agreed departmental budgets. Representing a variety of manufacturers and handling a diverse range of vehicles and models, you will take great pride in your work, helping us to deliver exceptional customer experiences and setting an unrivalled standard for the industry, all whilst contributing towards making Stoneacre the Number One Motor Group.
Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success.
So, what is in it for you?
- Industry leading competitive salary
- Bonus Scheme
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as a Workshop Controller includes:
- Managing a safe workshop environment in accordance with HSO requirements.
- Planning the distribution of work amongst the team taking into account individual skill levels.
- Analysing and managing the effective use of workshop resources and monitoring individual and workshop efficiencies to ensure the companies targets and KPIs are met.
- Managing liaison between workshop and service reception on customer vehicle progress.
- Supporting the Service Manager in day-to-day duties.
- Carrying out quality control in the workshop.
- Offering exceptional customer service, including maintaining customer relationships.
- Taking care of any customer issues or complaints professionally and in a timely manner.
About you:
- We consider candidates from all backgrounds who have experience working in the Automotive sector.
- You will have excellent communication and organisational skills.
- You will thrive working in a challenging yet rewarding environment with the ability to work well under pressure.
- You will have the ability to effectively manage a team.
- You will be consumer and market focused.
- You will be business and commercially driven with demonstrable expertise in the automotive sector.
- You will demonstrate brand alignment.
- Hold a full UK driving licence.
We want you to love what you do – The rest will come naturally.
Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.
Workshop Controller - Multi Franchise in Yorkshire employer: Stoneacre Motor Group.
Contact Detail:
Stoneacre Motor Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller - Multi Franchise in Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at Stoneacre. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Workshop Controller.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of workshop management and customer service. Think of examples from your past experiences that showcase your skills in these areas. We want to see how you can contribute to making Stoneacre the best place to work!
✨Tip Number 3
Show your passion for the automotive sector during your conversations. Talk about your favourite vehicles, trends in the industry, or any relevant training you've done. This enthusiasm can set you apart from other candidates and show that you're genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Stoneacre and being part of our amazing team.
We think you need these skills to ace Workshop Controller - Multi Franchise in Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Controller role. Highlight your experience in the automotive sector and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for Stoneacre. Keep it engaging and personal – we love to see your personality!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've optimised workshop resources or improved customer service in previous roles. We’re all about exceptional experiences here at Stoneacre.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Stoneacre Motor Group.
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially about the brands and models the company represents. Familiarise yourself with common workshop processes and KPIs, as this will show that you're serious about the role and understand what it takes to optimise workshop resources.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll be managing a team, so be ready to discuss your experience in leading and motivating others. Prepare examples of how you've successfully managed a team in the past, particularly in high-pressure situations, to demonstrate your ability to thrive in a challenging environment.
✨Customer Service is Key
Exceptional customer service is crucial in this role. Think of specific instances where you've gone above and beyond for customers, and be prepared to share these stories. This will highlight your commitment to maintaining strong customer relationships and resolving issues effectively.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. This could include inquiries about the company's approach to training and development or how they measure success in the workshop. Asking questions shows your genuine interest in the role and helps you assess if the company is the right fit for you.