At a Glance
- Tasks: Manage workshop resources and ensure exceptional customer experiences in a fast-paced environment.
- Company: Join one of the UK's fastest growing motor groups, Stoneacre.
- Benefits: Competitive salary, bonus scheme, training, discounts, and wellness programme.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
- Why this job: Be part of a dynamic team and set industry standards while advancing your career.
- Qualifications: Experience in the automotive sector with strong communication and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
About the role… We are excited to be recruiting for a Workshop Controller. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. As a Workshop Controller, you will be responsible for managing the process of optimising workshop resources to meet agreed departmental budgets. Representing a variety of manufacturers and handling a diverse range of vehicles and models, you will take great pride in your work, helping us to deliver exceptional customer experiences and setting an unrivalled standard for the industry, all whilst contributing towards making Stoneacre the Number One Motor Group.
So, what is in it for you?
- Industry leading competitive salary
- Bonus Scheme
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as a Workshop Controller…
- Managing a safe workshop environment in accordance with HSO requirements.
- Planning the distribution of work amongst the team taking into account individual skill levels.
- Analyse and manage the effective use of workshop resources and monitor individual and workshop efficiencies to ensure the companies targets and KPIs are met.
- Manage liaison between workshop and service reception on customer vehicle progress.
- Supporting the Service Manager in day-to-day duties.
- Carry out quality control in the workshop.
- Offering exceptional customer service, including maintaining customer relationships.
- Taking care of any customer issues or complaints professionally and in a timely manner.
About you… We consider candidates from all backgrounds who have experience working in the Automotive sector. You will have excellent communication and organisational skills. You will thrive working in a challenging yet rewarding environment with the ability to work well under pressure. You will have the ability to effectively manage a team. You will be consumer and market focused. You will be business and commercially driven with demonstrable expertise in the automotive sector. You will demonstrate brand alignment. Hold a full UK driving licence.
We want you to love what you do – The rest will come naturally.
“Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.”
Workshop Controller - Ford Vauxhall in York employer: Stoneacre Motor Group.
Stoneacre Motor Group is an exceptional employer, dedicated to fostering a diverse and inclusive workplace where employees can thrive. With industry-leading salaries, comprehensive training programmes, and unparalleled career progression opportunities, we ensure our team members are well-supported in their professional growth. Located in one of the UK's fastest-growing motor groups, you will enjoy a vibrant work culture that prioritises employee well-being, offering benefits such as a wellness programme, employee discounts, and a contributory pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Controller - Ford Vauxhall in York
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at Stoneacre or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Stoneacre, their values, and what makes them tick. Be ready to discuss how your experience aligns with their goals, especially around customer service and team management.
✨Tip Number 3
Show off your skills in practical ways! If you get the chance, demonstrate your knowledge of workshop processes or share examples of how you've optimised resources in previous roles. This will show you're not just talk but can deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Stoneacre family. Let’s make it happen!
We think you need these skills to ace Workshop Controller - Ford Vauxhall in York
Some tips for your application 🫡
Show Your Passion for the Automotive Sector:When writing your application, let your enthusiasm for the automotive industry shine through. We want to see how your experience aligns with our values and how you can contribute to making Stoneacre the Number One Motor Group.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Workshop Controller role. Highlight relevant skills and experiences that match the job description, especially your ability to manage a team and optimise workshop resources.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Stoneacre Motor Group.
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially about Ford and Vauxhall. Familiarise yourself with their latest models and technologies, as well as any recent news about the companies. This will show your passion for the industry and help you stand out.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll need to manage a team effectively. Prepare examples of how you've successfully led a team in the past, handled conflicts, or improved efficiency. Be ready to discuss your approach to motivating others and ensuring a safe working environment.
✨Customer Service is Key
Exceptional customer service is crucial in this role. Think of specific instances where you've gone above and beyond for a customer or resolved a complaint. Highlighting these experiences will demonstrate your commitment to delivering outstanding service.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the company's goals, team dynamics, or how they measure success in the workshop. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
