At a Glance
- Tasks: Deliver top-notch customer service and provide expert advice on automotive parts.
- Company: Join Stoneacre, a leading Motor Group with a focus on growth and development.
- Benefits: Enjoy competitive salary, flexible hours, bonuses, and employee discounts.
- Other info: Great career progression opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in automotive parts is a plus, but training is provided.
The predicted salary is between 25000 - 32000 € per year.
We are excited to be recruiting for a Parts Advisor. As a Parts Advisor, you will be responsible for delivering excellent customer service and providing industry-leading advice on our products and services to our valued customers. Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, all whilst contributing towards making Stoneacre the Number One Motor Group.
Industry leading competitive salary
A flexible approach to working patterns
Bonus scheme
A range of training and development programmes
Industry leading career progression opportunities
Contributory workplace pension scheme
Uniform provided
Employee discounts
Access to discounts on retailers, restaurants, holidays and much more
Wellness programme
Free parking
An average day as a Parts Advisor includes:
- Selling parts directly to both retail and trade customers via telephone, online and face-to-face.
- Assisting customers via telephone, online and face-to-face, as well as processing orders over the telephone.
We consider candidates from all backgrounds who preferably have experience working in the Automotive sector within a Parts Advisor role, however training will be provided (knowledge of Kerridge would be advantageous). You will be sales and target driven with a reliable and punctual work ethic and a willingness to follow instructions. You will be passionate about delivering exceptional customer service within the automotive industry with a basic knowledge of vehicle layout, function and location of parts. You will be flexible and dynamic with the ability to adapt to changing priorities.
Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace.
Parts Advisor/Aftersales Advisor in York employer: Stoneacre Motor Group.
Stoneacre Motor Group is an exceptional employer that prioritises employee development and well-being, offering comprehensive training programmes and industry-leading career progression opportunities. With a flexible working approach, competitive salary, and a range of employee benefits including discounts and wellness initiatives, we foster a supportive and dynamic work culture that empowers our team to excel in delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor/Aftersales Advisor in York
✨Tip Number 1
Get to know the company inside out! Research Stoneacre Motor Group, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your customer service skills! As a Parts Advisor, you'll be interacting with customers all day. Role-play scenarios with friends or family to get comfortable handling different situations and showcasing your problem-solving abilities.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Stoneacre. Plus, it shows you're genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us, making your job search smoother.
We think you need these skills to ace Parts Advisor/Aftersales Advisor in York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Parts Advisor role. Highlight any previous experience in customer service or the automotive sector, and don’t forget to mention your sales achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering exceptional customer service and how you can contribute to making Stoneacre the Number One Motor Group. Keep it friendly and professional!
Showcase Your Knowledge:If you have any knowledge of vehicle parts or systems, make sure to include that in your application. Even if you’re new to the industry, showing a willingness to learn and adapt will impress us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company there!
How to prepare for a job interview at Stoneacre Motor Group.
✨Know Your Parts
Brush up on your knowledge of vehicle parts and their functions. Being able to discuss specific components and how they relate to customer needs will show your passion for the automotive industry and your readiness for the role.
✨Customer Service Focus
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to help a customer, as this will demonstrate your commitment to providing top-notch service.
✨Show Your Sales Skills
Be ready to talk about your experience with sales targets and how you've achieved them. If you have any specific metrics or achievements, share those to highlight your sales-driven mindset.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This shows your genuine interest in the position and helps you understand if it's the right fit for you. Consider asking about training opportunities or the team culture.
