At a Glance
- Tasks: Deliver top-notch customer service and provide expert advice on automotive parts.
- Company: Join Stoneacre, a leading Motor Group with a focus on growth and support.
- Benefits: Enjoy competitive salary, flexible hours, bonuses, and employee discounts.
- Other info: Great career progression opportunities and a commitment to diversity.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in automotive parts is a plus, but training will be provided.
The predicted salary is between 25000 - 32000 € per year.
We are excited to be recruiting for a Parts Advisor. As a Parts Advisor, you will be responsible for delivering excellent customer service and providing industry-leading advice on our products and services to our valued customers. Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, all whilst contributing towards making Stoneacre the Number One Motor Group.
- Industry leading competitive salary
- A flexible approach to working patterns
- Bonus scheme
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as a Parts Advisor includes:
- Selling parts directly to both retail and trade customers via telephone, online and face-to-face.
- Assisting customers via telephone, online and face-to-face, as well as processing orders over the telephone.
We consider candidates from all backgrounds who preferably have experience working in the Automotive sector within a Parts Advisor role, however training will be provided (knowledge of Kerridge would be advantageous). You will be sales and target driven with a reliable and punctual work ethic and a willingness to follow instructions. You will be passionate about delivering exceptional customer service within the automotive industry with a basic knowledge of vehicle layout, function and location of parts. You will be flexible and dynamic with the ability to adapt to changing priorities. Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace.
Aftersales Advisor / Parts Advisor in York employer: Stoneacre Motor Group.
Stoneacre Motor Group is an exceptional employer that prioritises employee development and well-being, offering comprehensive training programmes and industry-leading career progression opportunities. With a flexible working approach, competitive salary, and a range of employee benefits including discounts and wellness initiatives, we foster a supportive and dynamic work culture that empowers our team to excel in delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Aftersales Advisor / Parts Advisor in York
✨Tip Number 1
Get to know the company inside out! Research Stoneacre Motor Group, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be delivering top-notch service as a Parts Advisor, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories in your interviews.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Stoneacre. Plus, it shows you're genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team and ready to take that next step in your career.
We think you need these skills to ace Aftersales Advisor / Parts Advisor in York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Parts Advisor role. Highlight any relevant experience in customer service and the automotive sector, and don’t forget to mention your sales skills. We want to see how you can contribute to making Stoneacre the Number One Motor Group!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering exceptional customer service and your knowledge of vehicle parts. Let us know why you’re excited about this opportunity and how you can help our customers.
Showcase Your Flexibility:In your application, emphasise your ability to adapt to changing priorities. We value candidates who are dynamic and flexible, so share examples of how you've successfully navigated challenges in previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Stoneacre.
How to prepare for a job interview at Stoneacre Motor Group.
✨Know Your Parts
Brush up on your knowledge of vehicle parts and their functions. Being able to discuss specific components and how they relate to customer needs will show your passion for the automotive industry and your readiness for the role.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this will demonstrate your commitment to providing top-notch service.
✨Show Your Sales Skills
Be ready to talk about your experience with sales targets and how you've achieved them. If you have any specific metrics or achievements, share those to highlight your sales-driven mindset.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training programmes, and career progression opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
