At a Glance
- Tasks: Manage workshop resources and ensure exceptional customer experiences in a fast-paced environment.
- Company: Join one of the UK's fastest growing motor groups, Stoneacre.
- Benefits: Competitive salary, bonus scheme, training, discounts, and wellness programme.
- Other info: Inclusive workplace with excellent career progression opportunities.
- Why this job: Be part of a dynamic team and set industry standards while advancing your career.
- Qualifications: Experience in the automotive sector with strong communication and leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
About the role… We are excited to be recruiting for a Workshop Controller. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. As a Workshop Controller, you will be responsible for managing the process of optimising workshop resources to meet agreed departmental budgets. Representing a variety of manufacturers and handling a diverse range of vehicles and models, you will take great pride in your work, helping us to deliver exceptional customer experiences and setting an unrivalled standard for the industry, all whilst contributing towards making Stoneacre the Number One Motor Group.
Do we have your interest…? Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success.
So, what is in it for you?
- Industry leading competitive salary
- Bonus Scheme
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as a Workshop Controller…
- Managing a safe workshop environment in accordance with HSO requirements.
- Planning the distribution of work amongst the team taking into account individual skill levels.
- Analyse and manage the effective use of workshop resources and monitor individual and workshop efficiencies to ensure the companies targets and KPIs are met.
- Manage liaison between workshop and service reception on customer vehicle progress.
- Supporting the Service Manager in day-to-day duties.
- Carry out quality control in the workshop.
- Offering exceptional customer service, including maintaining customer relationships.
- Taking care of any customer issues or complaints professionally and in a timely manner.
About you… We consider candidates from all backgrounds who have experience working in the Automotive sector. You will have excellent communication and organisational skills. You will thrive working in a challenging yet rewarding environment with the ability to work well under pressure. You will have the ability to effectively manage a team. You will be consumer and market focused. You will be business and commercially driven with demonstrable expertise in the automotive sector. You will demonstrate brand alignment. Hold a full UK driving licence. We want you to love what you do – The rest will come naturally.
“Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.”
Workshop Controller - Ford Vauxhall employer: Stoneacre Motor Group.
Stoneacre Motor Group is an exceptional employer, dedicated to fostering a diverse and inclusive workplace where employees can thrive. With industry-leading salaries, comprehensive training programmes, and unparalleled career progression opportunities, we ensure our team members are well-supported in their professional growth. Located in one of the UK's fastest-growing motor groups, you will enjoy a vibrant work culture that prioritises employee well-being, offering benefits such as a wellness programme, employee discounts, and a contributory pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Controller - Ford Vauxhall
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at Stoneacre or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Stoneacre, their values, and what makes them tick. Be ready to discuss how your experience aligns with their goals and how you can contribute to making them the Number One Motor Group.
✨Tip Number 3
Show off your skills during the interview! Bring examples of how you've optimised workshop resources or improved customer service in your previous roles. Real-life stories can make a big impact and show you're the right fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Stoneacre.
We think you need these skills to ace Workshop Controller - Ford Vauxhall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Workshop Controller role. Highlight your experience in the automotive sector and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for Stoneacre. Keep it engaging and personal – we love to see your personality!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've optimised workshop resources or improved customer service in previous roles. We want to know how you’ve made a difference!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, plus you’ll get all the latest updates on your application status. Let’s get started on this journey together!
How to prepare for a job interview at Stoneacre Motor Group.
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive sector, especially regarding Ford and Vauxhall. Familiarise yourself with their latest models and technologies, as well as any recent news about Stoneacre. This will show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll need to manage a team effectively. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your communication and organisational skills, as these are crucial for the role.
✨Customer Service is Key
Stoneacre prides itself on exceptional customer service. Be ready to discuss how you've handled customer complaints or issues in the past. Share specific examples that demonstrate your ability to maintain strong customer relationships and resolve problems efficiently.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the workshop environment, team dynamics, and the company's future plans. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
