At a Glance
- Tasks: Join us as a Vehicle Sales Administrator, handling vehicle administration and customer service.
- Company: Stoneacre is one of the UK's fastest growing motor groups, committed to excellence.
- Benefits: Enjoy competitive salary, training programmes, employee discounts, wellness initiatives, and free parking.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to making Stoneacre number one.
- Qualifications: Previous admin experience is helpful; training provided for the right candidate.
- Other info: We value diversity and inclusivity, creating a workplace where everyone can thrive.
The predicted salary is between 24000 - 36000 £ per year.
About the role… We are excited to be recruiting for a Vehicle Sales Administrator. This is an unrivalled opportunity to join one of the UK\’s fastest growing motor groups. This is a fantastic opportunity to take the next step into your customer service and administrative development and become the best of the best. You will be responsible for reporting to the branch Accountant and provide exceptional administrative support dealing with all aspects of vehicle administration. If you have a passion for working in a busy high-pressured environment, then what are you waiting for…Apply today! As a Vehicle Sales Administrator, you will be a valued team member committed to delivering accurate administrative documents and the best customer service that exceeds our customers\’ expectations. You will make each Stoneacre customer feel valued, and provide the highest level of after sales customer care, all whilst contributing towards making Stoneacre the Number One Motor Group . Do we have your interest…? Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? Industry leading competitive salary A range of training and development programmes Industry leading career progression opportunities Contributory workplace pension scheme Uniform provided Long service reward Customer introduced reward Employee discounts Access to discounts on retailers, restaurants, holidays and much more Wellness programme Free parking An average day as a Vehicle Sales Administrator… You will bring both new and used vehicles into stock maintaining the records. You will raise vehicle invoices for retail, fleet, trade and inter branch sales. You will prepare and complete all relevant paperwork. You will support the sales department in daily controls. You will work efficiently and effectively alongside the Accounts, Service and Parts department. Monitor admin reports on a regular basis. Maintain and process v5 documents. Complete a monthly vehicle stock check. Maintain a professional manner at all times and ensure prompt delivery of vehicles. Communicate effectively, in person, by telephone or email to deliver premium customer advice and satisfaction at all times. About you… Previous sales administration experience within the automotive industry would be helpful but administrative experience in another environment will be considered as full training can be given. Previous experience of using Kerridge/CDK or a similar system would be advantageous but is not essential. You will be computer literate, especially Microsoft Office and Excel You will have excellent communication and organisation skills. Committed to providing excellent customer service and thrive in a busy high-pressured environment. We want you to love what you do – The rest will come naturally. “Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.\” TPBN1_UKTJ
Vehicle Administrator- BYD employer: Stoneacre Motor Group.
Contact Detail:
Stoneacre Motor Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Administrator- BYD
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the sales administration side. Understanding the terminology and processes will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Stoneacre or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel, as this role requires strong administrative capabilities. Consider taking a quick online course to enhance your proficiency, which can impress potential employers.
✨Tip Number 4
Prepare for the interview by thinking of examples from your past experiences that demonstrate your customer service skills and ability to thrive in high-pressure environments. This will help you convey your suitability for the role effectively.
We think you need these skills to ace Vehicle Administrator- BYD
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration, particularly within the automotive industry. Emphasise any customer service roles and administrative tasks you've handled.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention specific skills that align with the job description, such as communication and organisation skills.
Highlight Relevant Skills: In your application, focus on your proficiency with Microsoft Office and Excel, as well as any experience with systems like Kerridge/CDK. These are key to the role and will set you apart.
Show Enthusiasm for Customer Service: Demonstrate your commitment to providing excellent customer service in your application. Share examples of how you've gone above and beyond to meet customer needs in previous roles.
How to prepare for a job interview at Stoneacre Motor Group.
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to meet customer needs, as this role heavily focuses on delivering exceptional service.
✨Demonstrate Your Organisational Skills
Since the position involves handling various administrative tasks, be prepared to discuss how you stay organised in a busy environment. Mention any tools or methods you use to manage your workload effectively.
✨Familiarise Yourself with Relevant Software
While experience with Kerridge/CDK is advantageous, it's not essential. However, showing that you are computer literate and have a good grasp of Microsoft Office and Excel will impress the interviewers. Consider mentioning any similar systems you've used.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations related to vehicle administration and customer interactions. Think of scenarios where you successfully resolved issues or improved processes, and be ready to share those stories.