At a Glance
- Tasks: Join us as a Vehicle Sales Administrator, handling vehicle administration and delivering top-notch customer service.
- Company: Stoneacre is one of the UK's fastest growing motor groups, dedicated to employee success and inclusivity.
- Benefits: Enjoy competitive salary, training programmes, career progression, discounts, wellness programme, and free parking.
- Why this job: Be part of a dynamic team, thrive in a fast-paced environment, and make customers feel valued.
- Qualifications: Previous admin experience is helpful; strong communication and organisation skills are essential.
- Other info: Full training provided; we celebrate diversity and encourage everyone to be themselves.
The predicted salary is between 24000 - 36000 £ per year.
About the role… We are excited to be recruiting for a Vehicle Sales Administrator. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. This is a fantastic opportunity to take the next step into your customer service and administrative development and become the best of the best.
You will be responsible for reporting to the branch Accountant and provide exceptional administrative support dealing with all aspects of vehicle administration. If you have a passion for working in a busy high-pressured environment, then what are you waiting for… Apply today!
As a Vehicle Sales Administrator, you will be a valued team member committed to delivering accurate administrative documents and the best customer service that exceeds our customers' expectations. You will make each Stoneacre customer feel valued, and provide the highest level of after sales customer care, all whilst contributing towards making Stoneacre the Number One Motor Group.
Do we have your interest…? Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success.
So, what is in it for you?
- Industry leading competitive salary
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as a Vehicle Sales Administrator… You will bring both new and used vehicles into stock maintaining the records. You will raise vehicle invoices for retail, fleet, trade and inter branch sales. You will prepare and complete all relevant paperwork. You will support the sales department in daily controls. You will work efficiently and effectively alongside the Accounts, Service and Parts department. Monitor admin reports on a regular basis. Maintain and process v5 documents. Complete a monthly vehicle stock check. Maintain a professional manner at all times and ensure prompt delivery of vehicles. Communicate effectively, in person, by telephone or email to deliver premium customer advice and satisfaction at all times.
About you… Previous sales administration experience within the automotive industry would be helpful but administrative experience in another environment will be considered as full training can be given. Previous experience of using Kerridge/CDK or a similar system would be advantageous but is not essential. You will be computer literate, especially Microsoft Office and Excel. You will have excellent communication and organisation skills. Committed to providing excellent customer service and thrive in a busy high-pressured environment. We want you to love what you do – The rest will come naturally.
“Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.”
Contact Detail:
Stoneacre Motor Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Administrator - Abarth FIAT in Chesterfield
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the sales administration processes. Understanding how vehicle sales work and the common administrative tasks involved will give you a solid foundation to discuss during your interview.
✨Tip Number 2
Brush up on your Microsoft Office skills, particularly Excel. Being proficient in these tools is crucial for managing data and reports effectively, which is a key part of the Vehicle Administrator role.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer, as this will resonate well with the company's commitment to exceptional service.
✨Tip Number 4
Research Stoneacre Motor Group and their values. Showing that you align with their mission and culture during your conversation can set you apart from other candidates and show your genuine interest in the position.
We think you need these skills to ace Vehicle Administrator - Abarth FIAT in Chesterfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration, especially within the automotive industry. Emphasise your organisational skills and any customer service roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention specific experiences that demonstrate your ability to thrive in a high-pressure environment and your commitment to excellent customer service.
Highlight Relevant Skills: In your application, clearly outline your computer literacy, particularly with Microsoft Office and Excel. If you have experience with Kerridge/CDK or similar systems, be sure to mention it as it could set you apart from other candidates.
Show Enthusiasm for the Company: Research Stoneacre Motor Group and express your enthusiasm for their commitment to diversity and employee development. Mention how you align with their values and how you can contribute to making them the Number One Motor Group.
How to prepare for a job interview at Stoneacre Motor Group.
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples from your past experiences where you went above and beyond to meet customer needs, as this role heavily focuses on delivering exceptional service.
✨Familiarise Yourself with Vehicle Administration
Even if you don't have direct experience in vehicle administration, take some time to research the basics of the role. Understanding key terms and processes related to vehicle sales and administration will demonstrate your commitment and readiness to learn.
✨Highlight Your Organisational Skills
Since the role requires strong organisational abilities, prepare to discuss how you manage your time and tasks effectively. You could mention any tools or methods you use to stay organised, especially in high-pressure environments.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the company and the role. Ask about the team dynamics, training opportunities, or what success looks like in the position. This not only helps you gauge if it's the right fit but also leaves a positive impression.