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- Tasks: Deliver top-notch customer service and provide expert advice on automotive parts.
- Company: Join Stoneacre, a leading Motor Group with a focus on growth and development.
- Benefits: Enjoy competitive salary, flexible hours, bonuses, and employee discounts.
- Other info: Great career progression opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in automotive parts is a plus, but training will be provided.
The predicted salary is between 25000 - 30000 £ per year.
We are excited to be recruiting for a Parts Advisor. As a Parts Advisor, you will be responsible for delivering excellent customer service and providing industry-leading advice on our products and services to our valued customers. Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, all whilst contributing towards making Stoneacre the Number One Motor Group.
Industry leading competitive salary
A flexible approach to working patterns
Bonus scheme
A range of training and development programmes
Industry leading career progression opportunities
Contributory workplace pension scheme
Uniform provided
Employee discounts
Access to discounts on retailers, restaurants, holidays and much more
Wellness programme
Free parking
An average day as a Parts Advisor includes:
- Selling parts directly to both retail and trade customers via telephone, online and face-to-face.
- Assisting customers via telephone, online and face-to-face, as well as processing orders over the telephone.
We consider candidates from all backgrounds who preferably have experience working in the Automotive sector within a Parts Advisor role, however training will be provided (knowledge of Kerridge would be advantageous). You will be sales and target driven with a reliable and punctual work ethic and a willingness to follow instructions. You will be passionate about delivering exceptional customer service within the automotive industry with a basic knowledge of vehicle layout, function and location of parts. You will be flexible and dynamic with the ability to adapt to changing priorities.
Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace.
Parts & Retail Person in Swindon employer: Stoneacre Motor Group.
Contact Detail:
Stoneacre Motor Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts & Retail Person in Swindon
✨Tip Number 1
Get to know the company inside out! Research Stoneacre Motor Group, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with customers directly, think of scenarios where you can demonstrate your ability to handle queries and provide top-notch advice. Role-play with a friend if you need to!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work as a Parts Advisor at Stoneacre.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to making Stoneacre the Number One Motor Group.
We think you need these skills to ace Parts & Retail Person in Swindon
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to provide excellent service, especially in the automotive sector.
Highlight Relevant Experience: If you've worked as a Parts Advisor or in a similar role, make sure to mention it! Even if you haven't, any experience in sales or customer service can be valuable. We want to see how your background fits with what we do.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see why you're a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Stoneacre Motor Group.
✨Know Your Parts
Brush up on your knowledge of vehicle parts and their functions. Being able to discuss specific components and how they relate to customer needs will show that you're passionate about the automotive industry and ready to provide top-notch advice.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role is all about making sure customers feel valued and supported.
✨Show Your Sales Skills
Be ready to talk about your experience with sales targets and how you've met or exceeded them. If you have any stories about successfully upselling or cross-selling products, share those too—they'll highlight your ability to drive sales in this role.
✨Flexibility is Key
Demonstrate your adaptability by discussing times when you've had to adjust to changing priorities. This role requires a dynamic approach, so showing that you can handle unexpected challenges will make you stand out.