At a Glance
- Tasks: Deliver top-notch customer service and manage information flow in a fast-paced environment.
- Company: Join one of the UK's fastest growing motor groups.
- Benefits: Great career development opportunities and a supportive team culture.
- Why this job: Step up your customer service game and be part of an exciting journey.
- Qualifications: Strong communication skills and a passion for customer satisfaction.
- Other info: Dynamic role with plenty of room for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
We are excited to be recruiting for a Service Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. A fantastic opportunity to take the next step into your customer service development and become the best of the best.
You will be responsible for delivering the highest level of customer experience, managing the fast flow of information between customers and the service team.
Responsibilities:
- Deliver exceptional customer service.
- Manage communication effectively.
Service Advisor employer: Stoneacre Motor Group.
Contact Detail:
Stoneacre Motor Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service. Role-playing with a friend can help us feel more confident and ready to impress.
✨Tip Number 3
Showcase your passion for customer service during interviews. Share specific examples of how you've gone above and beyond for customers in the past – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Passion: In your cover letter, let us know why you're excited about this opportunity. Share your passion for customer service and how you can contribute to our fast-growing motor group. We love seeing genuine enthusiasm!
Keep It Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you’ve got!
How to prepare for a job interview at Stoneacre Motor Group.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Advisor inside out. Familiarise yourself with customer service principles and the automotive industry. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to provide the highest level of customer experience, which is crucial for this role.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This not only shows respect but also allows you to respond more effectively. If you’re unsure about a question, don’t hesitate to ask for clarification. It’s better to take a moment to think than to rush into an answer.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the company culture, team dynamics, or growth opportunities within the role. It shows that you’re engaged and serious about the position, making a positive impression.