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For Companies At a Glance
- Tasks: Join us as a Senior Service Advisor, focusing on parts and service.
- Company: Be part of one of the UK's fastest growing motor groups.
- Benefits: Enjoy competitive pay, training opportunities, and a vibrant work culture.
- Why this job: Elevate your customer service skills while working in a dynamic environment.
- Qualifications: Previous customer service experience is preferred; passion for cars is a plus.
- Other info: This role offers a chance to grow within a thriving industry.
The predicted salary is between 36000 - 60000 £ per year.
We are excited to be recruiting for an Aftersales Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups.
Covering both parts and service, this is a fantastic opportunity to take the next step into your customer service development and become the best of the best.
You will be responsible for delivering the highest level of customer experience.
Senior Service Advisor - Citreon - Fiat - Seat employer: Stoneacre Motor Group.
Contact Detail:
Stoneacre Motor Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Advisor - Citreon - Fiat - Seat
✨Tip Number 1
Familiarise yourself with the latest trends in customer service within the automotive industry. Understanding what customers expect from their service experience can help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of Citroen, Fiat, or Seat. They can provide valuable insights into the company culture and expectations, which can be a great advantage when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've delivered exceptional customer service in the past. Highlighting your achievements in this area will demonstrate your capability to excel as a Senior Service Advisor.
✨Tip Number 4
Research the specific models and services offered by Citroen, Fiat, and Seat. Showing that you have knowledge about their products can impress interviewers and show your genuine interest in the role.
We think you need these skills to ace Senior Service Advisor - Citreon - Fiat - Seat
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Senior Service Advisor. Tailor your application to highlight relevant experience in customer service and aftersales.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles in customer service or the automotive industry. Use specific examples to demonstrate how you've delivered exceptional customer experiences.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for the role and the company. Mention why you want to work for this particular motor group and how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stoneacre Motor Group.
✨Know the Brand
Familiarise yourself with Citroen, Fiat, and Seat. Understand their values, latest models, and any recent news. This shows your genuine interest in the brands and helps you connect better during the interview.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've gone above and beyond for a customer. Highlight your problem-solving skills and ability to handle difficult situations gracefully.
✨Showcase Your Knowledge of Aftersales
Since the role involves both parts and service, brush up on your knowledge of aftersales processes. Be ready to discuss how you can enhance customer satisfaction in these areas and any relevant experience you have.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This could be about the team culture, training opportunities, or how success is measured in the role. It demonstrates your enthusiasm and forward-thinking attitude.
