Retail Manager - Harley Davidson

About the role… We are excited to be recruiting for a Retail Manager. This is an unrivalled opportunity to join one of the UK\’s fastest growing motor groups. At Robin Hood Harley-Davidson, style meets soul in the heart of Nottingham. As part of our new clothing and accessory boutique, we\’re looking for a Retail Manager who can embody the spirit of Harley with every customer interaction. This isn\’t just retail—it\’s storytelling through leather, metal, and attitude. This is a fantastic opportunity to take the next step into your customer service development and become the best of the best. As a Retail Manager, you will be responsible for delivering exceptional customer service offering our customers the best spending experience through the Harley-Davidson legacy that exceeds our customers\’ expectations. You will make each Harley-Davidson customer feel valued, and make every visitor feel like part of the Harley family, all whilst contributing towards making Stoneacre the Number One Motor Group . a valued team member Do we have your interest…? Here at Stoneacre, Robin Hood Harley-Davidson we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? A front-row seat in Nottingham\’s legendary Harley-Davidson dealership A range of training and development programmes from Harley-Davidson\’s global brand community A chance to shape a brand-new boutique and leave your mark Industry leading career progression opportunities Contributory workplace pension scheme Uniform provided Long service reward Customer introduced reward Employee discounts Access to discounts on retailers, restaurants, holidays and much more Wellness programme Free parking An average day as a Retail Manager… Oversee boutique operations with ownership and pride, ensuring a seamless shopping experience Deliver exceptional customer service infused with Harley-Davidson\’s lifestyle and legacy Curate merchandise displays and seasonal narratives to showcase apparel and accessories Maintain impeccable visual standards and stock accuracy Offer personalised gear recommendations that elevate every rider\’s journey About you… Experience in fashion or lifestyle retail, ideally premium branded environments Customer-first mindset with great attention to detail and boutique presentation A genuine connection to Harley-Davidson\’s culture and aesthetic Confidence and charisma to make every visitor feel like part of the Harley family Self-starter with a passion for creating standout retail experiences Experience in problem solving and decision making Strong communication and interpersonal skills “Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.\” TPBN1_UKTJ