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- Tasks: Lead a team to deliver top-notch customer service and manage parts operations.
- Company: Join one of the UK's fastest growing motor groups, Stoneacre.
- Benefits: Competitive salary, flexible working, bonuses, and extensive training opportunities.
- Other info: Diverse and inclusive workplace with excellent career progression.
- Why this job: Make an impact in the automotive industry while developing your leadership skills.
- Qualifications: Experience in automotive sector preferred; strong communication and IT skills required.
The predicted salary is between 30000 - 40000 £ per year.
About the role… We are excited to be recruiting for a Parts Supervisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. This is your chance to shine as an individual and have free reign to be yourself, demonstrate your accomplished leadership skills, and thrive in an environment that allows you to live each working day to the full. Not only do we offer motoring for life, at Stoneacre, we offer careers for life.
As a Parts Supervisor, you will be responsible for delivering excellent customer service and providing industry-leading advice on our products and services to our valued customers. Representing a variety of manufacturers, you will boast extensive industry knowledge on a diverse range of vehicles and models. You will also take responsibility for overseeing various departments involved in the parts processes.
Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, all whilst contributing towards making Stoneacre the Number One Motor Group.
So, what is in it for you?
- Industry leading competitive salary
- A flexible approach to working patterns
- Bonus scheme
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as a Parts Supervisor… Overseeing the Telesales office, van drivers and warehouse staff to ensure each department is running efficiently. Carry out weekly stock reporting. Drive parts sales for the department. Lead a team in sourcing and supplying vehicle parts efficiently for customers to meet agreed sales volume targets. Assist customers via telephone, online and face-to-face, as well as processing orders over the telephone. Identifying parts required for vehicles, utilising the Electronic Parts Catalogue, and our DMS system. Sourcing parts for internal and external customers. Report to the regional parts manager regarding the parts operations. Effectively communicating with our Service department. Ensure returns and bad debt is monitored regularly.
About you… We consider candidates from all backgrounds who preferably have experience working in the Automotive sector within a supervisory or management role. Competent in the use of IT systems used in the parts process, training will be provided. You will have fantastic communication skills and enjoy working in a fast paced yet rewarding environment. You will be willing to attend manufacturer training courses to ensure you have up to date knowledge of all partnered manufacturer vehicles and standards. You will be sales and target driven with a reliable and punctual work ethic and a willingness to follow instructions. You will be passionate about delivering exceptional customer service within the automotive industry with a basic knowledge of vehicle layout, function and location of parts. You will have a strong attention to detail with an organised and methodical approach and the ability to work well under pressure. You will be flexible and dynamic with the ability to adapt to changing priorities.
We want you to love what you do – The rest will come naturally.
Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.
Parts Supervisor - CUPRA-SEAT in Peterborough employer: Stoneacre Motor Group.
Contact Detail:
Stoneacre Motor Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Supervisor - CUPRA-SEAT in Peterborough
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at Stoneacre. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of vehicle parts and the latest trends in the automotive sector. Show them you're not just passionate but also well-informed about their products and services.
✨Tip Number 3
Practice your communication skills! As a Parts Supervisor, you'll need to interact with customers and team members daily. Role-play common scenarios to boost your confidence and ensure you can handle any situation.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Stoneacre family.
We think you need these skills to ace Parts Supervisor - CUPRA-SEAT in Peterborough
Some tips for your application 🫡
Show Your Passion for the Automotive Industry: When writing your application, let your enthusiasm for cars and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional service in the automotive world.
Highlight Your Leadership Skills: As a Parts Supervisor, you'll be leading a team, so make sure to showcase any previous leadership experience. Whether it’s managing a team or overseeing projects, we want to know how you’ve successfully guided others in the past.
Be Specific About Your Experience: Don’t just list your previous jobs; tell us about your specific responsibilities and achievements. Use examples that demonstrate your knowledge of parts processes and customer service, as this will help us see how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Stoneacre Motor Group.
✨Know Your Parts
Make sure you brush up on your knowledge of vehicle parts and their functions. Familiarise yourself with the Electronic Parts Catalogue and any specific systems used by the company. This will not only show your enthusiasm for the role but also demonstrate your commitment to delivering excellent customer service.
✨Showcase Leadership Skills
As a Parts Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated staff or improved processes. This will help you illustrate your leadership style and how it aligns with the company's values.
✨Communicate Effectively
Practice your communication skills before the interview. You’ll need to convey information clearly to both customers and your team. Consider role-playing common scenarios you might face, such as assisting a customer over the phone or resolving a parts issue. This will help you feel more confident during the actual interview.
✨Be Ready for Scenario Questions
Expect questions that assess how you handle pressure and adapt to changing priorities. Think of specific examples from your past experience where you successfully navigated challenges in a fast-paced environment. This will showcase your ability to thrive under pressure, which is crucial for this role.