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For Companies At a Glance
- Tasks: Deliver top-notch customer service and provide expert advice on automotive parts.
- Company: Join Stoneacre, a leading Motor Group with a focus on growth and support.
- Benefits: Enjoy competitive salary, flexible hours, bonuses, and employee discounts.
- Other info: Great career progression opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in automotive parts preferred, but training is provided.
The predicted salary is between 25000 - 32000 £ per year.
We are excited to be recruiting for a Parts Advisor. As a Parts Advisor, you will be responsible for delivering excellent customer service and providing industry-leading advice on our products and services to our valued customers. Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, all whilst contributing towards making Stoneacre the Number One Motor Group.
Industry leading competitive salary
A flexible approach to working patterns
Bonus scheme
A range of training and development programmes
Industry leading career progression opportunities
Contributory workplace pension scheme
Uniform provided
Employee discounts
Access to discounts on retailers, restaurants, holidays and much more
Wellness programme
Free parking
An average day as a Parts Advisor…
- Selling parts directly to both retail and trade customers via telephone, online and face-to-face.
- Assist customers via telephone, online and face-to-face, as well as processing orders over the telephone.
We consider candidates from all backgrounds who preferably have experience working in the Automotive sector within a Parts Advisor role, however training will be provided (knowledge of Kerridge would be advantageous).
You will be sales and target driven with a reliable and punctual work ethic and a willingness to follow instructions.
You will be passionate about delivering exceptional customer service within the automotive industry with a basic knowledge of vehicle layout, function and location of parts.
You will be flexible and dynamic with the ability to adapt to changing priorities.
Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace.
Parts Advisor (Automotive) (Permanent) employer: Stoneacre Motor Group.
Contact Detail:
Stoneacre Motor Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor (Automotive) (Permanent)
✨Tip Number 1
Get to know the company inside out! Research Stoneacre Motor Group, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your customer service skills! As a Parts Advisor, you'll be interacting with customers all day. Role-play scenarios with friends or family to get comfortable handling different situations and queries.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Stoneacre team.
We think you need these skills to ace Parts Advisor (Automotive) (Permanent)
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share examples of how you've gone the extra mile to provide excellent service in the past. We want to see that you're genuinely excited about being a Parts Advisor!
Highlight Relevant Experience: If you've worked in the automotive sector or have experience as a Parts Advisor, make sure to mention it! Even if you haven't, any customer service or sales experience can be valuable. We’re looking for candidates who are sales-driven and ready to learn.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Stoneacre family!
How to prepare for a job interview at Stoneacre Motor Group.
✨Know Your Parts
Brush up on your knowledge of vehicle parts and their functions. Being able to discuss specific components and their uses will show your passion for the automotive industry and help you stand out as a knowledgeable candidate.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role heavily relies on providing top-notch service.
✨Show Your Sales Skills
Since the role is sales-driven, be ready to discuss your experience with sales targets and how you've achieved them. Highlight any relevant achievements that demonstrate your ability to sell parts effectively.
✨Be Adaptable
The job requires flexibility and the ability to adapt to changing priorities. Prepare to discuss times when you've successfully navigated changes in your work environment or adapted to new challenges.