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- Tasks: Enhance customer experience and manage communications between the workshop and customers.
- Company: Leading automotive service group in the UK with a focus on customer satisfaction.
- Benefits: Industry-leading salary, benefits packages, career progression, and training programs.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Excellent customer service skills and at least one year of service advisor experience.
- Other info: Proactive attitude is essential for success in this role.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive service group in the United Kingdom is seeking a Service Advisor to enhance customer experience and manage communications between the workshop and customers.
The ideal candidate has excellent customer service skills, a minimum of one year of service advisor experience, and a proactive attitude.
Industry-leading salary and benefits packages, including career progression opportunities and training programs, are offered to successful candidates.
Dynamic Service Advisor – Multi-Franchise Auto Group in Nottingham employer: Stoneacre Motor Group
Contact Detail:
Stoneacre Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamic Service Advisor – Multi-Franchise Auto Group in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. We want you to showcase your customer service skills and proactive attitude, so think of examples from your past experience that highlight these traits.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Dynamic Service Advisor – Multi-Franchise Auto Group in Nottingham
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to enhance customer experiences in your previous roles.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention your service advisor experience and how it relates to the role.
Be Proactive in Your Approach: We’re looking for candidates with a proactive attitude, so don’t hesitate to showcase examples of how you’ve taken initiative in past positions. This will help us see your potential fit for our team.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Stoneacre Motor Group
✨Know Your Stuff
Make sure you brush up on your automotive knowledge and the specific services offered by the company. Being able to discuss common issues and solutions will show that you're proactive and ready to enhance customer experience.
✨Customer Service Focus
Prepare examples from your previous experience where you went above and beyond for a customer. This role is all about communication, so demonstrating your ability to handle customer queries effectively will set you apart.
✨Practice Active Listening
During the interview, show that you can listen as well as speak. Reflect back what the interviewer says and ask clarifying questions. This not only demonstrates your communication skills but also your commitment to understanding customer needs.
✨Show Enthusiasm for Growth
Express your interest in the career progression opportunities and training programs mentioned in the job description. Discuss how you see yourself growing within the company and contributing to its success, which will resonate well with the interviewers.
