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- Tasks: Estimate vehicle repairs and ensure high-quality customer service.
- Company: Join Stoneacre, one of the UK's fastest-growing motor groups.
- Benefits: Competitive salary, flexible working, bonuses, and employee discounts.
- Other info: Dynamic team culture focused on talent development and inclusivity.
- Why this job: Make a real impact in a rewarding environment with career progression.
- Qualifications: Strong communication skills and Audatex certification required.
The predicted salary is between 30000 - 40000 £ per year.
About the role…. We are excited to be recruiting for a Bodyshop Estimator. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. As a Bodyshop Estimator, you will be responsible for delivering great customer service, ensuring that customers' vehicles are fully and accurately assessed for repairs and damage to a high standard. You will be required to carry out admin duties and liaise with customers in a professional and timely manner.
Here at Stoneacre, we never underestimate an employee's talent and their ability, whilst ultimately contributing to making Stoneacre the Number One motor group. Do we have your interest…? Our ambition is to be the best place to work; we are committed to creating a diverse and inclusive workplace. We care about our employees, encourage ambition, nurture talent, and are passionate about people who take pride in their work. This helps towards making Stoneacre the Number One Motor Group.
So what's in it for you?
- Industry leading competitive salary
- A flexible approach to working patterns
- Bonus scheme
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as a Bodyshop Estimator… You will work closely with the Bodyshop Manager and be responsible for estimating vehicles that require body repairs and paintwork to a high standard. You will ensure estimates are produced in accordance with Thatcham/Manufacture methods but also profitable to repair. You will liaise with the Bodyshop Technicians for supplementary orders/parts on vehicles that are in progress. You will obtain final authorisation for completed repairs, liaising with insurance companies to gain authorisation for invoicing. You will supply insurers with parts/sub contract details for audit when required. You will assist the Bodyshop Manager with duties involved in the running of the Bodyshop.
About you… You will have fantastic communication skills and thrive working in a challenging yet rewarding environment. You will have the ability to work well under pressure - It will be your calm ability that will help you overcome any challenge that is thrown your way. You will have experience in developing relationships with customers, third party companies (such as insurance companies) and your colleagues. You must be Audatex certified. Ideally, you will have ATA/VDA but it is not essential. You will ideally have Autoflow experience but it is not essential. You will have the drive and determination to maintain a productive profitable department and the ability to work under pressure and achieve results through other people. We want you to love what you do – The rest will come naturally.
The Company Originally founded in 1994, Stoneacre is a family-owned business that has progressively grown to become one of the UK's fastest-growing and most successful car dealer groups. We operate from 64 locations across England and Wales, have 137 franchise sales points representing 27 manufacturers. Specialising in the sale of new and used cars, as well as commercial vehicles, the group also offers servicing, parts and bodyshop facilities. We currently have over 2,750 dedicated members of the Stoneacre team who share our dedication and passion to provide complete customer satisfaction. We are committed to developing our people, as we know it's the best investment we can make.
Locations
Bodyshop Estimator in North East, Sunderland employer: Stoneacre Motor Group.
Contact Detail:
Stoneacre Motor Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bodyshop Estimator in North East, Sunderland
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the motor industry. You never know who might have a lead on a Bodyshop Estimator role or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your skills and experience. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to estimating and customer service. Show them you can handle pressure and communicate effectively – that’s what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team at Stoneacre.
We think you need these skills to ace Bodyshop Estimator in North East, Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Bodyshop Estimator role. Highlight your relevant experience, especially in customer service and vehicle assessment. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and the motor industry. Tell us why you want to join Stoneacre and how you can contribute to our success.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly and professionally. We love candidates who can engage with customers and colleagues alike!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Stoneacre Motor Group.
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle repairs and damage assessment. Familiarise yourself with Thatcham/Manufacture methods, as well as any relevant software like Audatex or Autoflow. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Communication Skills
Since you'll be liaising with customers and insurance companies, practice how you articulate your thoughts clearly and professionally. Think of examples from your past experiences where you've successfully built relationships or resolved issues, as these will come in handy during the interview.
✨Stay Calm Under Pressure
The role can be challenging, so prepare to discuss how you handle stressful situations. Think of specific instances where you've maintained composure and achieved results, even when things got tough. This will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork
You'll be working closely with the Bodyshop Manager and Technicians, so highlight your experience in collaborative settings. Share stories that showcase your ability to work well with others, contribute to team goals, and support your colleagues in achieving success.