About the role...
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
We are excited to be recruiting for an Aftersales Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups.
Covering both parts and service, this is a fantastic opportunity to take the next step into your customer service development and become the best of the best.
You will be responsible for delivering the highest level of customer experience, managing the fast flow of information between the workshop and the customer. So, if you thrive in a high pressured environment, then this is the position for you!
As an Aftersales Advisor, you will be a valued team member committed to delivering customer service that exceeds our customers' expectations. You will make each Stoneacre customer feel valued, and provide the highest level of after sales customer care, all whilst contributing towards making Stoneacre the Number One Motor Group.
Do we have your interest...?
Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you?
- Industry leading competitive salary
- A flexible approach to working patterns
- Bonus Scheme
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as an Aftersales Advisor...
- Ensure parts are efficiently distributed to our Motor Vehicle Technicians.
- Selling parts directly to both retail and trade customers via telephone, online and face-to-face.
- Maintain stock levels, order parts as and when required and ensure all deliveries are correct.
- Identifying parts required for vehicles, utilising the Electronic Parts Catalogue, and our DMS system.
- Sourcing parts for internal and external customers. xgikmsk
- Picking parts.
- Manage all customer communications and interactions on behalf of the dealership
Service Advisor - Kia in New Brighton employer: Stoneacre Motor Group.
Stoneacre Motor Group is an exceptional employer located in Worksop, offering a vibrant work culture that prioritises employee development and success. With industry-leading training, competitive salaries, and attractive benefits such as commissions and wellness programmes, employees are empowered to excel in their sales careers while enjoying a supportive team environment.
