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- Tasks: Deliver exceptional customer service and manage customer interactions in the automotive sector.
- Company: Leading automotive service provider in Lincoln with a supportive culture.
- Benefits: Competitive salary, training opportunities, and a thriving work environment.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: At least one year of service advisor experience and strong communication skills.
- Other info: Opportunity to grow in a fast-paced and rewarding industry.
The predicted salary is between 28800 - 43200 £ per year.
A leading automotive service provider in Lincoln seeks a Service Advisor to deliver exceptional customer service and manage customer interactions. The ideal candidate has at least one year of service advisor experience and will be responsible for identifying service needs, communicating with the workshop, and ensuring high standards of vehicle management.
This position offers competitive salary, training opportunities, and a chance to thrive in a supportive environment.
Automotive Service Advisor — Customer Experience Lead in Lincoln employer: Stoneacre Motor Group
Contact Detail:
Stoneacre Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor — Customer Experience Lead in Lincoln
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. We want you to showcase your customer service skills and experience, so be ready to share specific examples of how you've excelled in previous roles.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and keeps everything in one place for us to review your application quickly.
We think you need these skills to ace Automotive Service Advisor — Customer Experience Lead in Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a service advisor. We want to see how you've delivered exceptional customer service and managed customer interactions in the past. Customising your CV for this role will help us see why you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the automotive industry and how your skills align with our needs. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Relevant Experience: When filling out your application, be sure to highlight any specific experiences that relate to identifying service needs and communicating effectively with workshops. We’re looking for candidates who can hit the ground running, so make those experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Stoneacre Motor Group
✨Know Your Automotive Stuff
Brush up on your knowledge of automotive services and common customer queries. Being able to discuss vehicle management and service needs confidently will show that you’re the right fit for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience where you’ve gone above and beyond for customers. Highlighting your ability to manage interactions effectively will demonstrate your commitment to exceptional service.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since this role involves liaising between customers and the workshop, strong communication skills are essential. Consider doing mock interviews with a friend to refine your delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to customer experience and how they support their service advisors. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
