Parts Advisor - Service Centre in Leicester

Parts Advisor - Service Centre in Leicester

Leicester Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Identify parts, drive sales, and build customer relationships in a dynamic environment.
  • Company: Join Stoneacre, one of the UK's fastest growing motor groups.
  • Benefits: Competitive salary, flexible working, bonuses, and extensive training opportunities.
  • Other info: Diverse and inclusive culture with excellent career progression.
  • Why this job: Make an impact in the automotive industry while enjoying a supportive workplace.
  • Qualifications: Experience in automotive or customer service is a plus, but passion is key!

The predicted salary is between 30000 - 42000 £ per year.

About the role… We are excited to be recruiting for an ambitious, smart, and motivated individual to join our team of Parts Telesales Advisors. This is an unrivalled opportunity to join our multi-franchise parts distribution centre in Chesterfield at one of the UK's fastest growing motor groups. We are looking for a customer-focused professional experienced in growing business by building new and existing relationships in line with the manufacturer brands we support. This is your chance to shine as an individual and have free reign to be yourself, demonstrate your accomplished customer service skills, and thrive in an environment that allows you to live each working day to the full. Not only do we offer motoring for life, at Stoneacre, we offer careers for life. Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, all whilst contributing towards making Stoneacre the Number One Motor Group.

So, what is in it for you?

  • Industry leading competitive salary
  • A flexible approach to working patterns
  • Bonus scheme
  • A range of training and development programmes
  • Industry leading career progression opportunities
  • Contributory workplace pension scheme
  • Uniform provided
  • Long service reward
  • Customer introduced reward
  • Employee discounts
  • Access to discounts on retailers, restaurants, holidays and much more
  • Wellness programme
  • Free parking

An average day as a Parts Telesales Advisor…

  • Identify Parts: Use manufacturer systems to accurately identify parts that meet specific customer requirements.
  • Drive Performance: Create and develop sales opportunities to hit high-performance targets.
  • Build Relationships: Maintain and grow your customer base through excellent communication and service.

About you…

  • Experience: Previous experience in the automotive industry, multi-franchise environments, or aftermarket parts distribution is an advantage, though not essential.
  • Mindset: You have a strong work ethic and thrive in a fast-paced environment.
  • Passion: We want you to love what you do—the rest will come naturally!

Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.

Parts Advisor - Service Centre in Leicester employer: Stoneacre Motor Group

Stoneacre Motor Group is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee growth and development. Located in Chesterfield, our multi-franchise parts distribution centre provides industry-leading training programmes, competitive salaries, and a range of benefits including flexible working patterns and wellness initiatives, ensuring that every team member can thrive and reach their full potential while contributing to our success as the Number One Motor Group.
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Contact Detail:

Stoneacre Motor Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Parts Advisor - Service Centre in Leicester

✨Tip Number 1

Network like a pro! Reach out to people in the automotive industry, especially those who work at Stoneacre or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Show off your personality! When you get the chance for an interview or a casual meet-up, let your passion for customer service shine through. Be yourself and let them see how you can fit into their vibrant team.

✨Tip Number 3

Prepare for success! Research Stoneacre and its values, and think about how your experience aligns with their goals. This will help you articulate why you're the perfect fit for the Parts Advisor role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Stoneacre family. Don’t miss out on this opportunity!

We think you need these skills to ace Parts Advisor - Service Centre in Leicester

Customer Service Skills
Sales Skills
Relationship Building
Communication Skills
Parts Identification
Performance Driven
Fast-Paced Work Ethic
Automotive Industry Knowledge
Multi-Franchise Experience
Aftermarket Parts Distribution Knowledge

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you love what you do, so share any relevant experiences or stories that highlight your passion for parts and customer service.

Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight any previous experience in the automotive sector or customer service roles. We’re looking for someone who can build relationships, so emphasise your communication skills and any achievements in sales or customer satisfaction.

Be Yourself: We value authenticity at StudySmarter, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our team culture. Remember, we want you to thrive by being yourself!

Apply Through Our Website: For the best chance of success, make sure to apply through our website. This way, your application goes directly to us, and we can review it promptly. Plus, it shows you’re serious about joining our team at Stoneacre!

How to prepare for a job interview at Stoneacre Motor Group

✨Know Your Parts

Before the interview, brush up on your knowledge of automotive parts and systems. Familiarise yourself with common parts used in various vehicles and how they function. This will not only impress your interviewers but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlight how you built relationships with customers and contributed to sales growth. This is key for a Parts Advisor role, so make sure to emphasise your people skills.

✨Research the Company

Take some time to learn about Stoneacre Motor Group and their values. Understand their commitment to diversity and inclusion, as well as their approach to employee development. This knowledge will help you tailor your answers and demonstrate that you’re a good fit for their culture.

✨Ask Thoughtful Questions

Prepare a few insightful questions to ask at the end of your interview. Inquire about the training programmes, career progression opportunities, or how the team collaborates to meet performance targets. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.

Parts Advisor - Service Centre in Leicester
Stoneacre Motor Group
Location: Leicester
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