At a Glance
- Tasks: Deliver top-notch customer service and provide expert advice on vehicle parts.
- Company: Join one of the UK's fastest growing motor groups with a vibrant culture.
- Benefits: Competitive salary, flexible working, bonuses, and extensive training opportunities.
- Other info: Diverse workplace with excellent career progression and employee discounts.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Customer service skills and a passion for the automotive sector; training provided.
The predicted salary is between 25000 - 30000 € per year.
About the role… We are excited to be recruiting for a Parts Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. This is your chance to shine as an individual and have free reign to be yourself, demonstrate your accomplished customer service skills, and thrive in an environment that allows you to live each working day to the full. Not only do we offer motoring for life, at Stoneacre, we offer careers for life.
As a Parts Advisor, you will be responsible for delivering excellent customer service and providing industry-leading advice on our products and services to our valued customers. Representing a variety of manufacturers, you will boast extensive industry knowledge on a diverse range of vehicles and models. You will take great pride in your work and be a highly motivated team player.
Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, all whilst contributing towards making Stoneacre the Number One Motor Group.
So, what is in it for you?
- Industry leading competitive salary
- A flexible approach to working patterns
- Bonus scheme
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as a Parts Advisor…
- Ensure parts are efficiently distributed to Service Department Technicians.
- Selling parts directly to both retail and trade customers via telephone, online and face-to-face.
- Maintain stock levels, order parts as and when required and ensure all deliveries are correct.
- Assist customers via telephone, online and face-to-face, as well as processing orders over the telephone.
- Identifying parts required for vehicles, utilising the Electronic Parts Catalogue, and our DMS system.
- Sourcing parts for internal and external customers.
- Picking parts.
- Effectively communicating with our Service department.
- Carrying out some administration duties such as invoicing.
About you… We consider candidates from all backgrounds who preferably have experience working in the Automotive sector within a Parts Advisor role, however training will be provided (knowledge of Kerridge would be advantageous). You will have fantastic communication skills and enjoy working in a fast paced yet rewarding environment. You will have the ability to work independently but also thrive as part of a team with a proactive can-do attitude. You will be sales and target driven with a reliable and punctual work ethic and a willingness to follow instructions. You will be passionate about delivering exceptional customer service within the automotive industry with a basic knowledge of vehicle layout, function and location of parts. You will have a strong attention to detail with an organised and methodical approach and the ability to work well under pressure. You will be flexible and dynamic with the ability to adapt to changing priorities. We want you to love what you do – The rest will come naturally.
Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.
Parts Advisor in Knaresborough employer: Stoneacre Motor Group.
At Stoneacre, we pride ourselves on being one of the UK's fastest growing motor groups, offering a vibrant work culture that encourages individuality and exceptional customer service. As a Parts Advisor, you will benefit from industry-leading training and development opportunities, a competitive salary, and a range of employee perks including discounts and wellness programmes, all within a supportive and inclusive environment that values your contributions. Join us to not only advance your career but also to be part of a team that is dedicated to making Stoneacre the Number One Motor Group.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in Knaresborough
✨Tip Number 1
Get to know the company inside out! Research Stoneacre and its values, so you can show off your knowledge during interviews. This will help you connect with the team and demonstrate that you're genuinely interested in being a Parts Advisor.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers daily, role-play different scenarios with friends or family. This will help you feel more confident when it comes to providing industry-leading advice on products and services.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about working at Stoneacre. They might share valuable insights that could give you an edge in the interview process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Stoneacre family and ready to thrive as a Parts Advisor.
We think you need these skills to ace Parts Advisor in Knaresborough
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, so share some examples that showcase your skills!
Be Yourself:We love individuality at StudySmarter! Don’t be afraid to let your personality shine through in your application. Whether it’s your unique approach to problem-solving or your passion for the automotive industry, we want to know what makes you, you.
Tailor Your Application:Make sure to tailor your application to the Parts Advisor role specifically. Use keywords from the job description and relate your experience to the responsibilities listed. This shows us that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Stoneacre Motor Group.
✨Know Your Parts
Familiarise yourself with the parts and services offered by the company. Brush up on your knowledge of different vehicle models and their components. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This is crucial for a Parts Advisor role, so make sure to highlight these skills.
✨Practice Communication
Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family, focusing on how you explain technical information in an easy-to-understand way.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team environment. Share examples of how you've collaborated with others in previous roles, especially in fast-paced settings. This will show that you can thrive as part of a team while also being self-motivated.
