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- Tasks: Manage workshop resources and ensure exceptional customer service in a fast-paced environment.
- Company: Join Stoneacre, one of the UK's fastest growing motor groups with a focus on inclusivity.
- Benefits: Competitive salary, bonus scheme, training, career progression, and employee discounts.
- Other info: Enjoy a supportive workplace with wellness programmes and free parking.
- Why this job: Be part of a dynamic team delivering top-notch service and setting industry standards.
- Qualifications: Experience in the automotive sector, strong communication, and team management skills.
The predicted salary is between 30000 - 40000 £ per year.
We are excited to be recruiting for a Workshop Controller. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups.
As a Workshop Controller, you will be responsible for managing the process of optimising workshop resources to meet agreed departmental budgets. Representing a variety of manufacturers and handling a diverse range of vehicles and models, you will take great pride in your work, helping us to deliver exceptional customer experiences and setting an unrivalled standard for the industry, all whilst contributing towards making Stoneacre the Number One Motor Group.
Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success.
So, what is in it for you?
- Industry leading competitive salary
- Bonus Scheme
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as a Workshop Controller includes:
- Managing a safe workshop environment in accordance with HSO requirements.
- Planning the distribution of work amongst the team taking into account individual skill levels.
- Analysing and managing the effective use of workshop resources and monitoring individual and workshop efficiencies to ensure the company's targets and KPIs are met.
- Managing liaison between workshop and service reception on customer vehicle progress.
- Supporting the Service Manager in day-to-day duties.
- Carrying out quality control in the workshop.
- Offering exceptional customer service, including maintaining customer relationships.
- Taking care of any customer issues or complaints professionally and in a timely manner.
About you:
- We consider candidates from all backgrounds who have experience working in the Automotive sector.
- You will have excellent communication and organisational skills.
- You will thrive working in a challenging yet rewarding environment with the ability to work well under pressure.
- You will have the ability to effectively manage a team.
- You will be consumer and market focused.
- You will be business and commercially driven with demonstrable expertise in the automotive sector.
- You will demonstrate brand alignment.
- Hold a full UK driving licence.
We want you to love what you do – The rest will come naturally.
Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.
Workshop Controller - Ford Vauxhall in Humber employer: Stoneacre Motor Group.
Contact Detail:
Stoneacre Motor Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller - Ford Vauxhall in Humber
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at Stoneacre. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Workshop Controller.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of workshop management and customer service. Think of examples from your past experiences that showcase your skills in these areas. We want to see how you can contribute to making Stoneacre the best place to work!
✨Tip Number 3
Show your passion for the automotive sector! During your conversations or interviews, let your enthusiasm shine through. Talk about your favourite vehicles, trends in the industry, or any relevant projects you've worked on. It’ll help us see how well you align with our brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Stoneacre. We can’t wait to see what you bring to the table!
We think you need these skills to ace Workshop Controller - Ford Vauxhall in Humber
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Controller role. Highlight your experience in the automotive sector and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for Stoneacre. Keep it engaging and personal – we love to see your personality!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've optimised workshop resources or improved customer service in previous roles. We want to know how you’ve made a difference!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application goes directly to us. We can’t wait to hear from you!
How to prepare for a job interview at Stoneacre Motor Group.
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive sector, especially regarding workshop management and customer service. Familiarise yourself with Stoneacre's values and how they align with your own experience in the industry.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll need to manage a team effectively. Prepare examples of how you've successfully led teams in the past, focusing on your communication and organisational skills. Be ready to discuss how you handle pressure and resolve conflicts.
✨Demonstrate Customer Focus
Exceptional customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Be prepared to discuss how you would handle customer complaints and maintain relationships, showcasing your commitment to delivering outstanding experiences.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the workshop environment, team dynamics, and growth opportunities within Stoneacre. This shows your genuine interest in the role and helps you assess if it's the right fit for you.