Parts Advisor - Service Centre in Guildford

Parts Advisor - Service Centre in Guildford

Guildford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Identify parts, drive sales, and build strong customer relationships.
  • Company: Join Stoneacre, one of the UK's fastest growing motor groups.
  • Benefits: Competitive salary, flexible working, bonuses, and employee discounts.
  • Other info: Diverse workplace with excellent career progression and training opportunities.
  • Why this job: Be yourself, thrive in a dynamic environment, and make a real impact.
  • Qualifications: Experience in automotive or customer service is a plus, but passion is key.

The predicted salary is between 24000 - 36000 £ per year.

About the role… We are excited to be recruiting for an ambitious, smart, and motivated individual to join our team of Parts Telesales Advisors. This is an unrivalled opportunity to join our multi-franchise parts distribution centre in Chesterfield at one of the UK's fastest growing motor groups. We are looking for a customer-focused professional experienced in growing business by building new and existing relationships in line with the manufacturer brands we support. This is your chance to shine as an individual and have free reign to be yourself, demonstrate your accomplished customer service skills, and thrive in an environment that allows you to live each working day to the full. Not only do we offer motoring for life, at Stoneacre, we offer careers for life. Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, all whilst contributing towards making Stoneacre the Number One Motor Group.

So, what is in it for you?

  • Industry leading competitive salary
  • A flexible approach to working patterns
  • Bonus scheme
  • A range of training and development programmes
  • Industry leading career progression opportunities
  • Contributory workplace pension scheme
  • Uniform provided
  • Long service reward
  • Customer introduced reward
  • Employee discounts
  • Access to discounts on retailers, restaurants, holidays and much more
  • Wellness programme
  • Free parking

An average day as a Parts Telesales Advisor…

  • Identify Parts: Use manufacturer systems to accurately identify parts that meet specific customer requirements.
  • Drive Performance: Create and develop sales opportunities to hit high-performance targets.
  • Build Relationships: Maintain and grow your customer base through excellent communication and service.

About you…

  • Experience: Previous experience in the automotive industry, multi-franchise environments, or aftermarket parts distribution is an advantage, though not essential.
  • Mindset: You have a strong work ethic and thrive in a fast-paced environment.
  • Passion: We want you to love what you do—the rest will come naturally!

Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.

Parts Advisor - Service Centre in Guildford employer: Stoneacre Motor Group

At Stoneacre, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. Our Chesterfield location provides a dynamic environment where you can thrive as a Parts Advisor, with access to industry-leading training and career progression opportunities, alongside competitive salaries and a range of employee benefits. Join us to not only advance your career but also to be part of a team that values your individuality and contributions.
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Contact Detail:

Stoneacre Motor Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Parts Advisor - Service Centre in Guildford

✨Tip Number 1

Get to know the company inside out! Research Stoneacre and its values, especially their commitment to diversity and customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can really boost your chances of landing that Parts Advisor role.

✨Tip Number 3

Prepare for the interview by practising common questions related to customer service and sales. Think about specific examples from your past experiences that demonstrate your skills and how you can contribute to Stoneacre's success.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Parts Advisor - Service Centre in Guildford

Customer Service Skills
Sales Skills
Relationship Building
Communication Skills
Parts Identification
Performance Driven
Fast-Paced Work Ethic
Automotive Industry Knowledge
Multi-Franchise Experience
Aftermarket Parts Distribution Knowledge

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you love what you do, so share any relevant experiences or stories that highlight your passion for parts and customer service.

Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight any previous experience in the automotive sector or customer service roles. We’re looking for someone who can build relationships, so emphasise your communication skills and any successes you've had in sales.

Be Yourself: We value authenticity at StudySmarter, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our team culture. Remember, we want you to thrive as your true self!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy and straightforward—just a few clicks and you’re done!

How to prepare for a job interview at Stoneacre Motor Group

✨Know Your Parts

Familiarise yourself with common automotive parts and their functions. This will not only help you answer technical questions but also show your passion for the industry. Brush up on the specific brands the company supports to demonstrate your commitment.

✨Showcase Your Customer Service Skills

Prepare examples of how you've successfully built relationships with customers in the past. Think about times when you went above and beyond to meet a customer's needs, as this role is all about excellent service and communication.

✨Research the Company Culture

Understand Stoneacre's values and mission. Be ready to discuss how your personal values align with theirs. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This could be about training opportunities or how success is measured in the role. It shows your enthusiasm and that you’re serious about the position.

Parts Advisor - Service Centre in Guildford
Stoneacre Motor Group
Location: Guildford
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