At a Glance
- Tasks: Communicate vehicle health check results and upsell repair services to customers.
- Company: Join one of the UK's fastest growing motor groups, Stoneacre.
- Benefits: Competitive salary, bonuses, discounts, and wellness programmes.
- Other info: Diverse and inclusive workplace with industry-leading career progression opportunities.
- Why this job: Shine in a role that values your individuality and customer service skills.
- Qualifications: Sales-driven, excellent communicator, and team player with a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
About the role… We are excited to be recruiting for a Vehicle Health Check Sales Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. This is not your ordinary car sales opportunity. This is your chance to shine as an individual and have the free reign to be yourself, develop an accomplished set of customer service skills, and thrive in an environment that allows you to live each working day to the full.
As a Vehicle Health Check Sales Advisor, you will be joining a well-established and successful aftersales team. In this role, you will be responsible for communicating the results of vehicle health checks to customers, identifying upsell opportunities for repair and maintenance work, and ensuring a seamless and professional customer experience, all whilst contributing towards making Stoneacre the Number One Motor Group.
Do we have your interest…? Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success.
So, what is in it for you?
- Industry leading competitive salary
- Bonus
- Commission
- Average commission paid during annual leave
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
An average day as a Vehicle Health Check Sales Advisor…
- Call customers to advise and recommend required items for vehicle
- Manage inbound enquiries from customers and identify opportunities to cross-sell products
- Confidently manage objections
- Comply with GDPR
- Learning how to maximise sales opportunities by recognising, processing and following up sales prospects with an enthusiastic ‘can do' attitude.
- Learning how to contribute towards business sales objectives by achieving your individual sales expectations – The sky's the limit!
- Build and maintain unparalleled relationships with new and existing customers to maximise future sales opportunities.
- Communicate with our customers with integrity and transparency, enhancing the customer experience – Professionalism is always your top priority.
- Raise the profile of the Stoneacre brand by delivering a consistent 5-star service.
About you…
- Sales and target driven with enthusiasm and motivation to meet and exceed targets
- An excellent communicator with an engaging personality
- Resilient and able to deal with objections
- Have a real passion for sales
- Work well in a team
- Excellent time management
- You will have fantastic people skills and thrive delivering exceptional customer service
- You will be results driven with the desire to succeed.
- You will have the ability to work well under pressure - It will be your people skills that will help you overcome any challenge that is thrown your way.
“Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.”
Locations
Vehicle Health Check Sales Advisor - Kia in Grantham, Lincolnshire employer: Stoneacre Motor Group.
Contact Detail:
Stoneacre Motor Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Health Check Sales Advisor - Kia in Grantham, Lincolnshire
✨Tip Number 1
Get to know the company inside out! Research Stoneacre and understand their values, mission, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll need to communicate effectively with customers about vehicle health checks. Role-play with a friend or family member to get comfortable discussing upsell opportunities and handling objections like a pro.
✨Tip Number 3
Network like a champ! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Stoneacre family and ready to contribute to their success.
We think you need these skills to ace Vehicle Health Check Sales Advisor - Kia in Grantham, Lincolnshire
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see your unique personality and how you can bring that to the role of Vehicle Health Check Sales Advisor. Don't be afraid to be a bit informal and engaging – it shows us you're passionate about customer service.
Highlight Relevant Experience: Make sure to mention any previous experience in sales or customer service. We love seeing how you've handled similar roles before, especially if you've had success in upselling or managing customer relationships. This will help us understand how you can contribute to our team!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Use keywords from the listing to show us you understand what we're looking for. This little extra effort can really make your application stand out from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Stoneacre and what we stand for!
How to prepare for a job interview at Stoneacre Motor Group.
✨Know Your Stuff
Before the interview, brush up on your knowledge of vehicle health checks and the services offered by Stoneacre. Familiarise yourself with common issues that vehicles face and how they can be resolved. This will not only show your enthusiasm for the role but also help you answer questions confidently.
✨Show Off Your People Skills
As a Vehicle Health Check Sales Advisor, you'll need to communicate effectively with customers. Prepare examples of how you've successfully managed customer interactions in the past. Think about times when you turned a negative experience into a positive one – this will demonstrate your ability to handle objections and build relationships.
✨Be Ready to Sell Yourself
This role is all about sales, so be prepared to discuss your sales achievements and strategies. Think of specific instances where you exceeded targets or identified upsell opportunities. Highlight your passion for sales and how you can contribute to making Stoneacre the Number One Motor Group.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask your interviewer. This shows your interest in the role and the company. You might ask about the team culture, training opportunities, or how success is measured in the position. Engaging in this way can leave a lasting impression.