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- Tasks: Deliver top-notch customer service and manage parts coordination in a fast-paced environment.
- Company: Join one of the UK's fastest growing motor groups with a vibrant culture.
- Benefits: Competitive salary, flexible working, bonuses, and extensive training opportunities.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in automotive parts preferred, but training is provided; strong communication skills essential.
- Other info: Diverse workplace with excellent career progression and employee discounts.
The predicted salary is between 24000 - 36000 £ per year.
About the role… We are excited to be recruiting for a Bodyshop Parts Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. This is your chance to shine as an individual and have free reign to be yourself, demonstrate your accomplished customer service skills, and thrive in an environment that allows you to live each working day to the full. Not only do we offer motoring for life, at Stoneacre, we offer careers for life.
As a Bodyshop Parts Advisor, you will be responsible for delivering excellent customer service and providing industry-leading advice on our products and services to our valued customers. Representing a variety of manufacturers, you will boast extensive industry knowledge on a diverse range of vehicles and models. You will take great pride in your work and be a highly motivated team player.
Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, all whilst contributing towards making Stoneacre the Number One Motor Group.
So, what is in it for you?
- Industry leading competitive salary
- A flexible approach to working patterns
- Bonus scheme
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as a Bodyshop Parts Advisor… Manage daily parts co-ordination of both internal and stock delivered. Update parts ordering system. Make sure all parts are delivered to the site are checked off against the parts list for accuracy of order, correct parts, quantity, accidental damage and overall quality. Ensure all relevant documentation for your department is correctly filled out and delivered to the designated department on time. Carry out monthly stocks checks, which reconcile back to usage and suppliers invoices. Monitor and control resources within the parts department. Work within internal procedures to achieve targets set out by your line manager. Communicate to the workshop controller and reception any potential delays to parts order arriving on site. Input all parts delivery information into the management system and pass through all paperwork to the accounts department.
About you… We consider candidates from all backgrounds who preferably have experience working in the Automotive sector within a Parts Advisor role, however training will be provided (knowledge of Kerridge would be advantageous). You will have fantastic communication skills and enjoy working in a fast paced yet rewarding environment. You will have the ability to work independently but also thrive as part of a team with a proactive can-do attitude. You will be passionate about delivering exceptional customer service within the automotive industry with a basic knowledge of vehicle layout, function and location of parts. You will have a strong attention to detail with an organised and methodical approach and the ability to work well under pressure. You will be computer literate. Good time management and prioritisation skills. You will be flexible and dynamic with the ability to adapt to changing priorities.
We want you to love what you do – The rest will come naturally.
Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.
Parts Advisor in Doncaster employer: Stoneacre Motor Group
Contact Detail:
Stoneacre Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Doncaster
✨Tip Number 1
Get to know the company inside out! Research Stoneacre and understand their values, products, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these during your interview!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Stoneacre and ready to take the next step in your career.
We think you need these skills to ace Parts Advisor in Doncaster
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills!
Be Yourself: We love individuality! Don’t be afraid to let your personality shine through in your written application. Show us who you are and why you’d be a great fit for our team at Stoneacre.
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Mention any relevant experience or knowledge about the automotive industry that aligns with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining the Stoneacre family!
How to prepare for a job interview at Stoneacre Motor Group
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially about different vehicle models and parts. Familiarise yourself with common issues and solutions in the industry, as this will show your passion and expertise during the interview.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this role heavily relies on those skills.
✨Be Organised and Methodical
Since the job involves managing parts and documentation, demonstrate your organisational skills. You could mention any systems or methods you use to keep track of tasks and ensure accuracy, which is crucial for this position.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the company culture, training opportunities, or the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
