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- Tasks: Assist Bodyshops with admin tasks and deliver top-notch customer service.
- Company: Join one of the UK's fastest growing motor groups, Stoneacre.
- Benefits: Competitive salary, bonus scheme, training, discounts, and wellness programme.
- Why this job: Be part of a dynamic team and make customers feel valued every day.
- Qualifications: Admin experience preferred; training provided for the right candidate.
- Other info: Diverse workplace with excellent career progression opportunities.
The predicted salary is between 24000 - 36000 £ per year.
We are excited to be recruiting for a Bodyshop Administrator. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups. This is a fantastic opportunity to take the next step into your customer service and administrative development and become the best of the best. You will be responsible for assisting the Bodyshops in daily controls and provide exceptional administrative support and the highest level of customer service to our customers. If you have a passion for working in a busy high-pressured environment then what are you waiting for…Apply today!
As a Bodyshop Administrator, you will be a valued team member committed to delivering accurate administrative documents and the best customer service that exceeds our customers’ expectations. You will make each Stoneacre customer feel valued, and provide the highest level of after sales customer care, all whilst contributing towards making Stoneacre the Number One Motor Group.
Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success.
So, what is in it for you?
- Industry leading competitive salary
- Bonus scheme
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as a Bodyshop Administrator...
- You will work efficiently and effectively alongside the Bodyshop Managers, receptionists and Parts department.
- Qualifying and processing customer insurance claims.
- Booking estimate appointments and repair appointments.
- Maintain a professional manner at all times.
- Building rapport with internal sites / staff and external customers.
- Dealing with own customer claims and keep customers ‘up to date’ daily.
About you…
- Previous Bodyshop Administration experience within the automotive industry would be helpful but administrative experience in another environment will be considered as full training can be given.
- Previous experience of using Kerridge/CDK or a similar system would be advantageous but is not essential.
- You will be computer literate, especially Microsoft Office and Excel.
- You will have excellent communication and organisation skills.
- Committed to providing excellent customer service and thrive in a busy high-pressured environment.
We want you to love what you do – The rest will come naturally.
Bodyshop Administrator - Thorne in Doncaster employer: Stoneacre Motor Group.
Contact Detail:
Stoneacre Motor Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bodyshop Administrator - Thorne in Doncaster
✨Tip Number 1
Get to know the company! Research Stoneacre and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral, which can boost your chances of landing that Bodyshop Administrator role.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and administration. Think about examples from your past experiences that showcase your skills and how you handle high-pressure situations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Bodyshop Administrator - Thorne in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Bodyshop Administrator role. Highlight any customer service or administrative experience you have, even if it's from a different industry. We want to see how you can bring your unique background to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to Stoneacre's success. Be genuine and let your personality come through – we love seeing the real you!
Showcase Your Communication Skills: As a Bodyshop Administrator, communication is key. In your application, demonstrate your ability to communicate clearly and effectively. Whether it's through your writing style or examples of past interactions, show us you can keep customers informed and happy!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to explore more about what makes Stoneacre a fantastic place to work!
How to prepare for a job interview at Stoneacre Motor Group.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Bodyshop Administrator. Familiarise yourself with the daily tasks mentioned in the job description, like processing insurance claims and booking appointments. This will help you speak confidently about how your skills align with what they need.
✨Show Off Your Customer Service Skills
Since this role is all about providing exceptional customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your commitment to customer satisfaction.
✨Get Comfortable with Tech
Brush up on your computer skills, especially with Microsoft Office and Excel. If you have experience with systems like Kerridge or CDK, mention it! Even if you haven't used them before, showing a willingness to learn new software can set you apart.
✨Stay Calm Under Pressure
The job mentions a busy, high-pressure environment, so be prepared to discuss how you handle stress. Think of specific situations where you've successfully managed multiple tasks or tight deadlines, and share those experiences to show you're up for the challenge.
