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- Tasks: Estimate vehicle repairs and ensure high-quality customer service in a dynamic bodyshop environment.
- Company: Join Stoneacre, one of the UK's fastest-growing motor groups with a family-owned ethos.
- Benefits: Enjoy competitive salary, flexible working, bonuses, and extensive training opportunities.
- Other info: Opportunities for career progression and a supportive, inclusive workplace culture.
- Why this job: Be part of a passionate team dedicated to delivering exceptional customer satisfaction.
- Qualifications: Strong communication skills, Audatex certification, and a drive for excellence.
The predicted salary is between 30000 - 40000 £ per year.
We are excited to be recruiting for a Bodyshop Estimator. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups.
As a Bodyshop Estimator, you will be responsible for delivering great customer service, ensuring that customers' vehicles are fully and accurately assessed for repairs and damage to a high standard. You will be required to carry out admin duties and liaise with customers in a professional and timely manner.
Here at Stoneacre, our ambition is to be the best place to work. We are committed to creating a diverse and inclusive workplace. We care about our employees, encourage ambition, nurture talent, and are passionate about people who take pride in their work.
So what's in it for you?
- Industry leading competitive salary
- A flexible approach to working patterns
- Bonus scheme
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as a Bodyshop Estimator…
- You will work closely with the Bodyshop Manager and be responsible for estimating vehicles that require body repairs and paintwork to a high standard.
- You will ensure estimates are produced in accordance with Thatcham/Manufacture methods but also profitable to repair.
- You will liaise with the Bodyshop Technicians for supplementary orders/parts on vehicles that are in progress.
- You will obtain final authorisation for completed repairs; liaising with insurance companies to gain authorisation for invoicing.
- You will supply insurers with parts/sub contract details for audit when required.
- You will assist the Bodyshop Manager with duties involved in the running of the Bodyshop.
About you…
- You will have fantastic communication skills and thrive working in a challenging yet rewarding environment.
- You will have the ability to work well under pressure - It will be your calm ability that will help you overcome any challenge that is thrown your way.
- You will have experience in developing relationships with customers, third party companies (such as insurance companies) and your colleagues.
- You must be Audatex certified.
- You will ideally have ATA/VDA but it is not essential.
- You will ideally have Autoflow experience but it is not essential.
- You will have the drive and determination to maintain a productive profitable department and the ability to work under pressure and achieve results through other people.
We want you to love what you do – The rest will come naturally.
The Company
Originally founded in 1994, Stoneacre is a family-owned business that has progressively grown to become one of the UK's fastest-growing and most successful car dealer groups. We operate from 64 locations across England and Wales, have 137 franchise sales points representing 27 manufacturers. Specialising in the sale of new and used cars, as well as commercial vehicles, the group also offers servicing, parts and bodyshop facilities. We currently have over 2,750 dedicated members of the Stoneacre team who share our dedication and passion to provide complete customer satisfaction. We are committed to developing our people, as we know it's the best investment we can make.
Bodyshop Estimator - Cupra Seat in Cambridge employer: Stoneacre Motor Group.
Contact Detail:
Stoneacre Motor Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bodyshop Estimator - Cupra Seat in Cambridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Stoneacre. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their culture.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and how you handle pressure, as these are key for the Bodyshop Estimator role.
✨Tip Number 3
Show off your experience! Be ready to discuss your past roles and how they relate to estimating repairs and customer service. Use specific examples to highlight your skills and achievements, especially any relevant certifications like Audatex.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which is exactly what Stoneacre is looking for!
We think you need these skills to ace Bodyshop Estimator - Cupra Seat in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Bodyshop Estimator role. Highlight your relevant experience, especially in customer service and vehicle assessment. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and the motor industry. Let us know why you’d be a great fit for Stoneacre and how you can contribute to our success.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly and professionally. We love candidates who can engage effectively with customers and colleagues alike!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company there!
How to prepare for a job interview at Stoneacre Motor Group.
✨Know Your Stuff
Make sure you brush up on your knowledge of bodyshop estimating and the specific methods used by Stoneacre. Familiarise yourself with Thatcham and manufacturer guidelines, as well as any relevant software like Audatex or Autoflow. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Communication Skills
Since you'll be liaising with customers and insurance companies, practice how you communicate your ideas clearly and professionally. Think of examples from your past experiences where you've successfully built relationships or resolved issues. This will demonstrate your ability to thrive in a customer-focused environment.
✨Stay Calm Under Pressure
Prepare for questions that assess how you handle stressful situations. Think of times when you've had to manage multiple tasks or tight deadlines. Share how you maintained your composure and achieved results, as this is crucial for the fast-paced nature of the job.
✨Emphasise Teamwork
Highlight your experience working collaboratively with colleagues, especially in a bodyshop setting. Discuss how you’ve supported technicians or worked alongside management to ensure smooth operations. Stoneacre values teamwork, so showing that you can contribute positively to the team will set you apart.