Parts Advisor - Service Centre in Birmingham

Parts Advisor - Service Centre in Birmingham

Birmingham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Identify parts, drive sales, and build strong customer relationships.
  • Company: Join Stoneacre, one of the UK's fastest growing motor groups.
  • Benefits: Competitive salary, flexible working, bonuses, and employee discounts.
  • Why this job: Be yourself, thrive in a dynamic environment, and make a real impact.
  • Qualifications: Experience in automotive or parts distribution is a plus, but passion is key.
  • Other info: Diverse workplace with excellent career progression and wellness programmes.

The predicted salary is between 28800 - 43200 £ per year.

About the role… We are excited to be recruiting for an ambitious, smart, and motivated individual to join our team of Parts Telesales Advisors. This is an unrivalled opportunity to join our multi-franchise parts distribution centre in Chesterfield at one of the UK's fastest growing motor groups. We are looking for a customer-focused professional experienced in growing business by building new and existing relationships in line with the manufacturer brands we support. This is your chance to shine as an individual and have free reign to be yourself, demonstrate your accomplished customer service skills, and thrive in an environment that allows you to live each working day to the full. Not only do we offer motoring for life, at Stoneacre, we offer careers for life. Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, all whilst contributing towards making Stoneacre the Number One Motor Group.

So, what is in it for you?

  • Industry leading competitive salary
  • A flexible approach to working patterns
  • Bonus scheme
  • A range of training and development programmes
  • Industry leading career progression opportunities
  • Contributory workplace pension scheme
  • Uniform provided
  • Long service reward
  • Customer introduced reward
  • Employee discounts
  • Access to discounts on retailers, restaurants, holidays and much more
  • Wellness programme
  • Free parking

An average day as a Parts Telesales Advisor…

  • Identify Parts: Use manufacturer systems to accurately identify parts that meet specific customer requirements.
  • Drive Performance: Create and develop sales opportunities to hit high-performance targets.
  • Build Relationships: Maintain and grow your customer base through excellent communication and service.

About you…

  • Experience: Previous experience in the automotive industry, multi-franchise environments, or aftermarket parts distribution is an advantage, though not essential.
  • Mindset: You have a strong work ethic and thrive in a fast-paced environment.
  • Passion: We want you to love what you do—the rest will come naturally!

Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.

Parts Advisor - Service Centre in Birmingham employer: Stoneacre Motor Group.

Stoneacre Motor Group is an exceptional employer that prioritises the growth and well-being of its employees, offering a dynamic work environment in Chesterfield. With industry-leading training programmes, competitive salaries, and a strong commitment to diversity and inclusion, Stoneacre empowers its team members to thrive both personally and professionally. Join us to enjoy a rewarding career with ample opportunities for advancement and a supportive culture that celebrates individuality.
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Contact Detail:

Stoneacre Motor Group. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Parts Advisor - Service Centre in Birmingham

✨Tip Number 1

Network like a pro! Reach out to people in the automotive industry, especially those who work at Stoneacre or similar companies. A friendly chat can open doors and give you insider info on what they’re looking for.

✨Tip Number 2

Show off your personality! When you get the chance to meet potential employers, whether it’s at a job fair or an interview, let your passion for customer service shine through. Be yourself and let them see why you’d be a great fit for their team.

✨Tip Number 3

Prepare for the unexpected! Brush up on your knowledge of parts and the automotive industry. You might get asked some tricky questions, so being well-informed will help you stand out as a knowledgeable candidate.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy to keep track of your job search.

We think you need these skills to ace Parts Advisor - Service Centre in Birmingham

Customer Service Skills
Relationship Building
Sales Skills
Communication Skills
Parts Identification
Performance Driven
Automotive Industry Knowledge
Fast-Paced Work Ethic
Adaptability
Teamwork
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you love what you do, so share any relevant experiences or stories that highlight your passion for parts and customer service.

Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight any previous experience in the automotive sector or customer service roles. We’re looking for someone who can build relationships, so emphasise your communication skills and any achievements in sales or customer satisfaction.

Be Yourself: We value authenticity at StudySmarter, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our team culture. Remember, we want you to thrive by being yourself!

Apply Through Our Website: For the best chance of success, make sure to apply through our website. This way, your application will go directly to us, and we can review it promptly. Plus, it shows you’re serious about joining our team at Stoneacre!

How to prepare for a job interview at Stoneacre Motor Group.

✨Know Your Parts

Before the interview, brush up on your knowledge of automotive parts and systems. Familiarise yourself with common parts and their functions, as well as any specific brands the company supports. This will show your passion for the industry and help you answer technical questions confidently.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you’ve excelled in customer service. Think about how you built relationships with customers and resolved issues. Being able to articulate these experiences will demonstrate that you’re the customer-focused professional they’re looking for.

✨Research the Company Culture

Take some time to understand Stoneacre’s values and culture. They emphasise diversity and inclusion, so be ready to discuss how you can contribute to this environment. Showing that you align with their mission will make a positive impression.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of your interview. Inquire about training opportunities, career progression, or how they measure success in the role. This not only shows your interest in the position but also helps you determine if it’s the right fit for you.

Parts Advisor - Service Centre in Birmingham
Stoneacre Motor Group.
Location: Birmingham
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