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- Tasks: Deliver top-notch customer service and provide expert advice on automotive parts.
- Company: Join Stoneacre, a leading Motor Group with a focus on growth and development.
- Benefits: Enjoy competitive salary, flexible working, bonuses, and employee discounts.
- Other info: Great career progression opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in automotive parts is a plus, but training will be provided.
The predicted salary is between 25000 - 32000 £ per year.
We are excited to be recruiting for a Parts Advisor. As a Parts Advisor, you will be responsible for delivering excellent customer service and providing industry-leading advice on our products and services to our valued customers. Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, all whilst contributing towards making Stoneacre the Number One Motor Group.
- Industry leading competitive salary
- A flexible approach to working patterns
- Bonus scheme
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as a Parts Advisor includes:
- Selling parts directly to both retail and trade customers via telephone, online and face-to-face.
- Assisting customers via telephone, online and face-to-face, as well as processing orders over the telephone.
We consider candidates from all backgrounds who preferably have experience working in the Automotive sector within a Parts Advisor role, however training will be provided (knowledge of Kerridge would be advantageous). You will be sales and target driven with a reliable and punctual work ethic and a willingness to follow instructions. You will be passionate about delivering exceptional customer service within the automotive industry with a basic knowledge of vehicle layout, function and location of parts. You will be flexible and dynamic with the ability to adapt to changing priorities. Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace.
Automotive Parts Advisor (Permanent) employer: Stoneacre Motor Group.
Contact Detail:
Stoneacre Motor Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Parts Advisor (Permanent)
✨Tip Number 1
Get to know the company! Research Stoneacre and understand their values, products, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Parts Advisor, you'll be interacting with customers all day. Role-play different scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Stoneacre family. Don’t miss out!
We think you need these skills to ace Automotive Parts Advisor (Permanent)
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share examples of how you've gone the extra mile to provide excellent service in the past. We want to see that you're genuinely excited about being a Parts Advisor!
Highlight Relevant Experience: If you've worked in the automotive sector or have experience as a Parts Advisor, make sure to mention it! Even if you haven't, any customer service or sales experience can be valuable. We’re looking for candidates who are sales-driven and ready to learn.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team at Stoneacre!
How to prepare for a job interview at Stoneacre Motor Group.
✨Know Your Automotive Stuff
Brush up on your knowledge of vehicle parts and functions. Familiarise yourself with common automotive terminology and the layout of vehicles. This will help you answer questions confidently and show your passion for the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role is all about providing top-notch service to both retail and trade customers.
✨Be Ready to Discuss Sales Experience
Since the role is sales and target-driven, be prepared to talk about your previous sales experiences. Highlight any achievements or targets you've met, and demonstrate your understanding of how to engage customers effectively.
✨Demonstrate Flexibility and Adaptability
The automotive industry can be fast-paced and ever-changing. Be ready to discuss how you've adapted to changing priorities in previous roles. Show that you're dynamic and can handle whatever comes your way!