Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers online, guiding them through their car buying journey without cold calling.
- Company: Join one of the UK's fastest growing motor groups, Stoneacre Motor Group.
- Benefits: Enjoy competitive salary, commission, training, discounts, wellness programme, and free onsite parking.
- Why this job: Be yourself in a supportive environment while making a real impact on customer experiences.
- Qualifications: GCSE English A-C, basic IT skills, and experience in customer service or target-driven roles.
- Other info: Flexible shifts covering 40 hours per week; we celebrate diversity and inclusivity.
The predicted salary is between 28800 - 43200 £ per year.
Social network you want to login/join with:
We are excited to be recruiting for a Digital Sales Coordinator. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups.
This is not your ordinary sales role. This is your chance to shine as an individual and have the free reign to be yourself, demonstrate your accomplished customer service skills, and thrive in an environment that allows you to live each working day to the full.
As a Digital Sales Coordinator, you will be a valued team member committed to delivering customer service that exceeds our customers’ expectations. You will be responding to warm sales leads, all pre-qualified and therefore this is absolutely no cold calling involved!
You will make each Stoneacre customer feel valued, accompanying them on their journey to find their next car, all whilst contributing towards making Stoneacre the Number One Motor Group.
Do we have your interest…?
- Industry leading competitive salary
- Commission
- Average commission paid during annual leave
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free onsite parking
An average day as a Digital Sales Coordinator…
- Respond to online motor finance enquiries – No cold calling!
- Walk our customers through every stage of their car buying journey
- Help our customers secure the best motor finance for them and support them in finding the car that suits their needs
- Build rapport with your customer to understand exactly what they need
- Utilise our CRM system to enable you to manage the customer journey pro-actively
- Achieve all KPI’s around activity and quality
- Achieve sales and performance targets set by the business
- Operate within FCA guidelines
Delivering a flexible approach to shifts, you will cover 40 hours per week, covering the department opening hours.
About you…
- You are qualified in English at GCSE level A-C and hold basic IT skills
- You will have experience working within a customer service/ target driven environment
- You will have capable communication skills with a natural flair for conversation
- You will have a passion for delivering excellence and being recognised for that excellence
- You will be confident in communicating via various methods including telephone and SMS
- You will be results driven with the desire to succeed.
- You will be able to prioritise and structure your own work/time efficiently
- You will be able to troubleshoot and have issue solving skills
- You will have effective time management
- We want you to love what you do – The rest will come naturally.
“Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.\”
#J-18808-Ljbffr
Digital Sales Coordinator employer: Stoneacre Motor Group
Contact Detail:
Stoneacre Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Sales Coordinator
✨Tip Number 1
Familiarise yourself with the automotive industry and current trends. Understanding the market will help you engage more effectively with customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone and via SMS. Since you'll be interacting with customers through these channels, being articulate and personable can set you apart from other candidates.
✨Tip Number 3
Get comfortable with CRM systems. If you have experience with any customer relationship management tools, highlight that in conversations or during interviews, as it shows you're ready to hit the ground running.
✨Tip Number 4
Showcase your passion for customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with the values of a Digital Sales Coordinator.
We think you need these skills to ace Digital Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any achievements that demonstrate your ability to exceed targets and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the motor industry. Mention specific skills that align with the job description, such as communication skills and your ability to build rapport with customers.
Showcase Your IT Skills: Since basic IT skills are required, mention any relevant software or CRM systems you have experience with. This will show that you can manage the customer journey effectively.
Highlight Your Results-Driven Approach: In your application, provide examples of how you've achieved sales targets or improved customer satisfaction in previous roles. This will demonstrate your results-driven mindset, which is crucial for this position.
How to prepare for a job interview at Stoneacre Motor Group
✨Showcase Your Customer Service Skills
As a Digital Sales Coordinator, your ability to deliver exceptional customer service is crucial. Prepare examples from your past experiences where you went above and beyond for a customer, demonstrating your commitment to excellence.
✨Familiarise Yourself with the Company
Research Stoneacre Motor Group and understand their values, mission, and the services they offer. This will help you align your answers with what they are looking for and show that you are genuinely interested in the role.
✨Practice Your Communication Skills
Since the role involves communicating via various methods, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your conversational skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle customer interactions. Think of scenarios where you successfully resolved issues or met targets, and be ready to discuss these in detail.
