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For Companies At a Glance
- Tasks: Assist customers and provide top-notch service in the motor industry.
- Company: Join Stoneacre, a leading name in the automotive sector with a strong apprenticeship programme.
- Benefits: Enjoy a structured training academy and potential for career advancement.
- Why this job: Kickstart your customer service career with real-world experience and support from expert tutors.
- Qualifications: No prior experience needed; just a passion for customer service and a willingness to learn.
- Other info: Work Monday to Friday, with potential Saturday shifts; complete your apprenticeship in 12 months.
This is a fantastic opportunity for anyone wanting a customer service career in the motor industry. We have a fantastic success rate regarding our apprentices now in a Career for Life with Stoneacre, some even in senior positions. We have our own training academy with lead occupational tutors to teach you the knowledge and skills to succeed.
Course Information
Course: Customer service practitioner (level 2)
Level: 2
Route: Sales, marketing and procurement
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: Monday to Friday, may include Saturdays. Hours dependent on individual dealership. Typical day is 8.30am – 5.30pm.
Expected Duration: 12 Months
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Apprentice Aftersales Advisor employer: Stoneacre Motor Group
Contact Detail:
Stoneacre Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Aftersales Advisor
✨Tip Number 1
Familiarise yourself with the motor industry and customer service principles. Understanding the basics of how dealerships operate and what customers expect can give you a significant edge during interviews.
✨Tip Number 2
Network with current or former apprentices at Stoneacre. They can provide valuable insights into the role and the company culture, which can help you tailor your approach when discussing your interest in the position.
✨Tip Number 3
Prepare for potential scenario-based questions. Think about how you would handle various customer service situations, as this is likely to come up during your interview process.
✨Tip Number 4
Show enthusiasm for learning and development. Since this is an apprenticeship, demonstrating your eagerness to grow and take on new challenges will resonate well with the hiring team.
We think you need these skills to ace Apprentice Aftersales Advisor
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Apprentice Aftersales Advisor position. Understand the key responsibilities and skills required, as this will help you tailor your application.
Highlight Relevant Experience: Even if you don't have direct experience in the motor industry, think about any customer service roles or relevant experiences you've had. Make sure to highlight these in your CV and cover letter.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your eagerness to learn. Mention why you are interested in this apprenticeship and how it aligns with your career goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stoneacre Motor Group
✨Research the Company
Before your interview, take some time to learn about Stoneacre and their values. Understanding their commitment to customer service and their training academy will show your genuine interest in the role.
✨Prepare for Common Questions
Think about common interview questions related to customer service and the motor industry. Be ready to discuss your previous experiences and how they relate to the skills needed for an Aftersales Advisor.
✨Show Enthusiasm for Learning
As an apprentice, demonstrating a willingness to learn is crucial. Be prepared to talk about your eagerness to develop your skills and how you plan to make the most of the training provided.
✨Dress Appropriately
First impressions matter! Dress smartly for your interview to convey professionalism. Even if the dealership has a casual dress code, showing up well-presented can set you apart from other candidates.
