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For Companies At a Glance
- Tasks: Assist customers and provide top-notch service in the motor industry.
- Company: Join Stoneacre, a leader in the automotive sector with a strong apprenticeship success rate.
- Benefits: Enjoy a structured training programme and potential for career advancement.
- Why this job: Kickstart your career in a supportive environment with real growth opportunities.
- Qualifications: No prior experience needed; just a passion for customer service.
- Other info: Work Monday to Friday, 8.30am-5.00pm for 12 months.
Overview
This is a fantastic opportunity for anyone wanting a customer service career in the motor industry. We have a fantastic success rate regarding our apprentices now in a Career for Life with Stoneacre, some even in senior positions. We have our own training academy with lead occupational tutors to teach you the knowledge and skills to succeed.
Course Information
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: Monday- Friday, 8.30am- 5.00pm
- Expected Duration: 12 Months
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Apprentice Aftersales Advisor employer: Stoneacre Motor Group
Contact Detail:
Stoneacre Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Aftersales Advisor
✨Tip Number 1
Research the motor industry and familiarize yourself with common customer service scenarios. This will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the field.
✨Tip Number 2
Network with current or former apprentices at Stoneacre. They can provide valuable insights into the role and the company culture, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've handled customer service situations in the past. Even if you don't have direct experience, think of examples from other areas of your life.
✨Tip Number 4
Show enthusiasm for learning and development. Highlight your willingness to take on new challenges and your eagerness to grow within the company, as this is a key aspect of the apprenticeship.
We think you need these skills to ace Apprentice Aftersales Advisor
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Apprentice Aftersales Advisor position. Understand the key responsibilities and skills required, as this will help you tailor your application.
Highlight Relevant Experience: Even if you don't have direct experience in the motor industry, highlight any customer service roles or relevant experiences. Use specific examples to demonstrate your skills and how they relate to the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to pursue a career in customer service within the motor industry and how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your CV and cover letter are well-structured and professional.
How to prepare for a job interview at Stoneacre Motor Group
✨Research the Company
Before your interview, take some time to learn about Stoneacre and their values. Understanding their mission and what they stand for will help you align your answers with their expectations.
✨Showcase Your Customer Service Skills
As an Apprentice Aftersales Advisor, customer service is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues, demonstrating your ability to provide excellent service.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask during the interview. This shows your genuine interest in the role and helps you understand more about the company culture and the apprenticeship programme.
✨Dress Professionally
First impressions matter! Make sure to dress smartly for your interview. A professional appearance can boost your confidence and show that you take the opportunity seriously.
