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For Companies At a Glance
- Tasks: Engage with customers, manage sales enquiries, and deliver top-notch service.
- Company: Join one of the UK's fastest-growing motor groups, Stoneacre Leasing.
- Benefits: Competitive salary, bonuses, training, career progression, and employee discounts.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in sales, strong communication skills, and a results-driven mindset.
- Other info: Inclusive workplace culture with excellent growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
We are excited to be recruiting for a Broker Account Manager. This is an unrivalled opportunity to join one of the UK\’s fastest growing motor groups.
This is not your ordinary sales opportunity. This is your chance to shine as an individual and have the free reign to be yourself, develop an accomplished set of customer service skills, and thrive in an environment that allows you to live each working day to the full.
Stoneacre Leasing, part of our Group Fleet department, based at our Head Office at Thorne near Doncaster, continues to expand at a rapid rate and the continued success has created additional opportunities. As a result, we want to recruit an experienced Sales Executive who ideally has a background in one or more of the following business areas: car sales, contract hire, leasing, banking or finance. If you do not have experience in these areas but can work in a fast moving sales environment where speed of response, accuracy and customer care are paramount you may have what we are looking for.
Group Fleet Department is constantly busy and the pace of work can be challenging. There is no time to get bored. We offer a supportive working environment with an opportunity to develop your skills and knowledge in a fast paced and growing team.
The role is to:
As a Broker Account Manager you will develop into a valued team member committed to delivering customer service that exceeds our customers\’ expectations. You will make each Stoneacre customer feel valued, respond to incoming enquiries for personal and business contract hire, and convert prospects into customers, all whilst contributing towards making Stoneacre the Number One Motor Group.
Do we have your interest…?
Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you?
- Industry leading competitive salary
- Bonus
- Commission
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free onsite parking and staff canteen
An average day as a New to Car Sales Consultant…
- Respond to incoming enquiries and quote requests via website, email and telephone
- Contact customer to qualify their requirements and expectations
- Confirm vehicle specification and pricing
- Produce contract hire quotations to match customer requirements
- Follow up quotations to secure orders
- Write up orders
- Maintain and update enquiry log and CRM system
- Liaise with administration team to ensure the order to delivery process is completed efficiently
- Provide ongoing customer contact to ensure customer expectations are fulfilled
- Ensure all processes are compliant with financial and data regulations and requirements
- Learning how to maximise sales opportunities by recognising, processing and following up sales prospects with an enthusiastic ‘can do\’ attitude.
- Learning how to contribute towards business sales objectives by achieving your individual sales expectations – The sky\’s the limit!
- Build and maintain unparalleled relationships with new and existing customers to maximise future sales opportunities.
- Communicate with our customers with integrity and transparency, enhancing the customer experience – Professionalism is always your top priority.
- Raise the profile of the Stoneacre brand by delivering a consistent 5-star service.
About You…
- Experienced in speaking with customers with the ability to build rapport, qualify requirements, explain the features and benefits of products and services, overcome objections, develop solutions and provide excellent customer service.
- Comfortable working with figures and calculations
- Able to manage your time effectively, plan and organise your daily activities
- Able to deal with multiple activities and develop clear priorities
- Computer literate and confident in using Microsoft Office: Outlook, Excel and Word
- Able to write concise and accurate emails with good grammar and spelling
- You will be results driven with the desire to succeed.
- You will have the ability to work well under pressure – It will be your people skills that will help you overcome any challenge that is thrown your way.
- We want you to love what you do – The rest will come naturally.
Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.
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Broker Account Manager employer: Stoneac
Contact Detail:
Stoneac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Account Manager
✨Tip Number 1
Get to know the company inside out! Research Stoneacre Leasing and understand their values, services, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain how your experience in car sales or finance makes you the perfect fit for the Broker Account Manager role. Keep it concise and focus on how you can add value to their fast-paced environment.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and company culture. Plus, it shows initiative and can give you a leg up when it comes to landing that job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Broker Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Broker Account Manager role. Highlight your experience in car sales, leasing, or finance, and showcase how you've thrived in fast-paced environments. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention your customer care skills and your ability to build strong relationships – we love that!
Show Off Your Communication Skills: Since excellent written communication is key for this position, make sure your application is free from typos and grammatical errors. We want to see your ability to communicate clearly and effectively right from the start!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Stoneac
✨Know Your Numbers
As a Broker Account Manager, you'll be dealing with figures and calculations regularly. Brush up on your numerical skills and be prepared to discuss how you've successfully managed financial aspects in previous roles. This will show your comfort with the job's requirements.
✨Showcase Your Sales Savvy
Be ready to share specific examples of how you've built rapport with customers and closed sales. Highlight your experience in car sales, leasing, or finance, and demonstrate your ability to overcome objections. This will help you stand out as a results-driven candidate.
✨Master the Art of Communication
Since communication is key in this role, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've enhanced customer experiences in the past, and ensure your written communication skills shine through in any pre-interview correspondence.
✨Demonstrate Your Organisational Skills
The ability to manage multiple tasks effectively is crucial. Be prepared to talk about how you prioritise your daily activities and keep track of enquiries. Sharing specific tools or methods you use to stay organised can impress interviewers and show you're ready for the fast-paced environment.