At a Glance
- Tasks: Manage tenancies, support customers, and ensure housing legislation compliance.
- Company: Stone Circle Housing, a close-knit team dedicated to affordable homes in Wiltshire.
- Benefits: Opportunity to make a real impact in the community and varied daily tasks.
- Other info: Dynamic role with the chance to build meaningful relationships every day.
- Why this job: Join us to help people feel at home and shape our community services.
- Qualifications: Recent housing management experience and skills in rent arrears and property inspections.
It's an exciting time here at Stone Circle Housing. We’re a close-knit team providing affordable homes for people in Wiltshire, and we're growing. We're looking for individuals to join us who want to make a genuine difference to the community
We're passionate about helping people feel at home, and we're looking for people who feel the same: individuals who want to make a real impact in local communities, and who'd rather help shape how we work than slot into something already built.
If that sounds like you, we'd love to hear from you.
You’ll manage your own patch across Wiltshire and be the familiar face our customers turn to — from welcoming them into their new home to supporting them throughout their tenancy:
- Lettings, viewings and tenancy sign-ups
- Tenancy management and sustainment
- Property inspections and home visits
- Managing anti-social behaviour and tenancy breaches
- Rent arrears management and income collection
- Building relationships with customers and partner agencies
- Making sure everything we do meets housing legislation and best practice
No two days look the same, and you'll build real relationships along the way. You might welcome someone into their new home in the morning and help another customer sort something out that afternoon. If you want a role with variety, purpose and the chance to see the difference you make, you'll fit in well here.
What we're looking for
- Recent housing management experience
- Experience with rent arrears, income collection or income maximisation
- Experience carrying out home visits and property inspections
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Tenancy Officer in Trowbridge employer: Stone Circle
At Stone Circle Housing, we pride ourselves on being an excellent employer dedicated to making a positive impact in the Wiltshire community. Our close-knit team fosters a supportive work culture that values collaboration and personal growth, offering opportunities for professional development while ensuring our employees feel valued and empowered. Join us to be part of a mission-driven organisation where your contributions truly matter, and enjoy the unique advantage of working in a role that allows you to build meaningful relationships with customers and make a real difference in their lives.
