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For Companies At a Glance
- Tasks: Coordinate service contracts, schedule maintenance, and manage customer communications.
- Company: Join a forward-thinking company in the energy sector focused on sustainability.
- Benefits: Enjoy a competitive salary, potential for remote work, and a dynamic team environment.
- Why this job: Make a real impact in the energy industry while working in a fast-paced, collaborative culture.
- Qualifications: Previous experience in planning, scheduling, and customer service is essential.
- Other info: Ideal for those who thrive under pressure and want to drive positive change.
The predicted salary is between 30000 - 42000 £ per year.
Job Title: Service Coordinator (Generator)
Location: Scarborough
Salary: Competitive
Job type: Full Time – Permanent
What You\’ll Do
- Coordinate all aspects of service contracts including scheduling of regular maintenance, call outs and remedial works.
- Be the primary point of contact for the customer and liaising with the client on all matters using written and verbal communication as required.
- Ensure all aspects of work are arranged including engineer access, parts and equipment.
- Manage all jobs through to the point of invoice as efficiently as possible.
- Liaise with other internal departments as necessary to meet customer requirements.
- Work closely with the Generator Operations Manager to deliver contract efficiencies.
What\’s Important To Us
You will thrive in a fast-paced environment, often working under pressure as part of a team. You should be organised with strong attention to detail, possess excellent communication skills and the ability to multi-task and use own initiative where necessary. Previous experience in planning/scheduling and customer service is essential.
Why You\’re Our Kind Of Person
We\’re not looking for people who sit down and say, \’that\’ll do\’, we\’re driven by doing the right thing for our customers. We operate in an agile fast paced environment, and we are always looking forward, improving, never settling and wanting to be the difference for our customers. It\’s an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there\’s a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people.
What Good Looks Like
- Seamless: You\’ll provide high quality solutions to our customers
- Specialist: You\’ll be skilled in your area, be an expert in a number of Dale processes and be commercially smart.
- Collaborative: You\’ll advise your colleagues and input into other work, and also be able to work independently to get the job done.
Please click on the APPLY button to send your CV for this role.
Candidates with the relevant experience or job titles of: Maintenance Planner, Operations Planner, Company Planner, Operations and Scheduling Coordinator, Scheduling Coordinator, Field Service Coordinator, Office Support, Customer Support, Technical Service Coordinator, Service Support Administrator, , Customer Services Executive, Customer Service Representative, Client Service, Customer Services, Customer Assistant, Customer Service Consultant, Customer Service Administrator, Customer Support, Business Support will also be considered for this role.
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Service Coordinator (Generator) employer: Stone Bridge Properties LLC
Contact Detail:
Stone Bridge Properties LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator (Generator)
✨Tip Number 1
Familiarise yourself with the energy industry, especially in relation to generators and service contracts. Understanding the technical aspects and current trends will help you engage more effectively during interviews.
✨Tip Number 2
Network with professionals in the field by attending industry events or joining relevant online forums. Building connections can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to customer service and scheduling. Think of examples from your past experiences that demonstrate your organisational skills and ability to work under pressure.
✨Tip Number 4
Research StudySmarter and our values thoroughly. Being able to articulate how your personal values align with ours will show your genuine interest in the company and the role.
We think you need these skills to ace Service Coordinator (Generator)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in planning, scheduling, and customer service. Use specific examples that demonstrate your ability to thrive in a fast-paced environment and your attention to detail.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and explains why you're passionate about the role. Mention how your previous experiences align with the responsibilities of a Service Coordinator and your commitment to delivering high-quality solutions.
Highlight Relevant Skills: In your application, emphasise skills such as organisation, multi-tasking, and initiative. Provide examples of how you've successfully managed multiple tasks or projects simultaneously in previous roles.
Show Enthusiasm for the Industry: Express your interest in the energy industry and the company's mission to reduce reliance on fossil fuels. This will show that you are not only qualified but also genuinely excited about the opportunity to make an impact.
How to prepare for a job interview at Stone Bridge Properties LLC
✨Showcase Your Organisational Skills
As a Service Coordinator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully coordinated schedules or managed service contracts under pressure.
✨Communicate Clearly and Confidently
Since the role involves liaising with customers and internal teams, practice articulating your thoughts clearly. Use specific examples to illustrate how you've effectively communicated in previous roles, especially in challenging situations.
✨Highlight Your Customer Service Experience
The company values customer satisfaction highly. Be ready to discuss your previous customer service roles and how you went above and beyond to meet client needs. This will show that you align with their commitment to doing the right thing for customers.
✨Demonstrate Your Ability to Work in a Fast-Paced Environment
Prepare to discuss how you've thrived in dynamic settings. Share stories that highlight your adaptability and quick decision-making skills, as these are crucial for success in this role.
