Location: Countess of Wessex House, 537a Staines Road, Bedfont, TW14 8BP, with cover at other Stoll sites when required, with notice.
Contract Type: Permanent
Job type: Full-time [Monday to Friday– 9 am to 5 pm]
Salary: £37,861.67 per year plus benefits
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A listening ear, practical support and the ability to help someone move forward can make all the difference.
At Stoll, our Supported Housing Officers work directly with vulnerable veterans, helping them sustain their tenancies, develop independent living skills and access the support they need to live well.
About Stoll
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans across the UK. We provide safe, high-quality homes and support services that help veterans live with independence, dignity and wellbeing.
About the Role
Based at Countess of Wessex House, you will provide person-centred support to veterans, helping them maintain their tenancies, achieve their goals and engage with their local community.
You’ll act as a keyworker, complete support plans and risk assessments, work closely with statutory and voluntary agencies, organise resident activities and ensure the site remains safe, welcoming and well managed.
To be successful in this role, you must have:
- Experience supporting vulnerable adults within supported housing, homelessness, mental health, veterans, social care or a similar environment.
- Experience of keyworking, support planning, needs assessments and risk assessments.
- Experience supporting individuals to live independently and sustain their tenancies.
- Experience working with external agencies including housing, health, social care and welfare services.
- A good understanding of safeguarding and professional boundaries.
- Experience maintaining accurate case notes, records and support documentation.
You’ll Also Have
- Strong communication and relationship-building skills.
- The ability to manage challenging situations calmly and professionally.
- Experience organising activities, events or resident engagement initiatives.
- Good IT and administrative skills.
- A genuine commitment to supporting vulnerable veterans.
Why Join Stoll?
- Permanent, full-time role
- Monday-Friday working hours
- Supportive and collaborative team
- Meaningful work supporting veterans
- Opportunities for training and development
- The chance to make a genuine difference every day
Job Description/Person Specification is here
Closing date for applications: 6th November 2026 at 5pm.
Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel.
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