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- Tasks: Deliver outstanding service to residents and manage property maintenance inquiries.
- Company: Leading supported housing provider in London with a commitment to quality service.
- Benefits: Salary of £33,317.19 per year plus additional benefits.
- Why this job: Make a real difference in residents' lives while developing your customer service skills.
- Qualifications: Strong customer service skills and a proactive problem-solving approach.
- Other info: Encouraging applications from all backgrounds, especially ex-Service personnel.
The predicted salary is between 19990 - 46644 £ per year.
A leading supported housing provider in London is seeking a full-time Service Coordinator to deliver outstanding service to residents and stakeholders.
Responsibilities include:
- Managing inquiries
- Coordinating property maintenance
- Ensuring high-quality service delivery
This role offers a salary of £33,317.19 per year along with benefits. Ideal candidates will have strong customer service skills and a proactive approach to problem-solving. Applications are encouraged from all backgrounds, especially ex-Service personnel.
Resident Services Coordinator employer: Stoll UK
Contact Detail:
Stoll UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Services Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or related fields. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and problem-solving. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've delivered outstanding service in previous roles. This will help you stand out as a proactive candidate who can handle inquiries and coordinate effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Resident Services Coordinator
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for residents or clients in the past, so share specific examples that demonstrate your proactive approach to problem-solving.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Resident Services Coordinator role. Mention how your skills align with the responsibilities listed in the job description, like managing inquiries and coordinating maintenance.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid jargon to ensure your message comes across effectively.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Stoll UK
✨Know the Company Inside Out
Before your interview, take some time to research the supported housing provider. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Resident Services Coordinator, strong customer service skills are crucial. Prepare examples from your past experiences where you successfully managed inquiries or resolved issues for clients. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Proactive in Problem-Solving
The job requires a proactive approach to problem-solving. Think of scenarios where you identified potential issues before they escalated and how you addressed them. Highlighting your ability to anticipate needs will impress the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the company culture. This shows that you’re not just interested in the job, but also in how you can contribute to their success.
