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- Tasks: Deliver outstanding service to residents and manage property maintenance inquiries.
- Company: Leading supported housing provider in London with a commitment to quality service.
- Benefits: Salary of £33,317.19 per year plus additional benefits.
- Why this job: Make a real difference in residents' lives while developing your customer service skills.
- Qualifications: Strong customer service skills and a proactive problem-solving approach.
- Other info: Encouraging applications from all backgrounds, especially ex-Service personnel.
The predicted salary is between 19990 - 46644 £ per year.
A leading supported housing provider in London is seeking a full-time Service Coordinator to deliver outstanding service to residents and stakeholders.
Responsibilities include:
- Managing inquiries
- Coordinating property maintenance
- Ensuring high-quality service delivery
This role offers a salary of £33,317.19 per year along with benefits. Ideal candidates will have strong customer service skills and a proactive approach to problem-solving. Applications are encouraged from all backgrounds, especially ex-Service personnel.
Resident Services Coordinator in London employer: Stoll UK
Contact Detail:
Stoll UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Services Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and problem-solving. We want to show off our skills and how we can deliver outstanding service to residents.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable. It shows we’re serious about the role and ready to represent the company well.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a simple gesture that keeps us on their radar and shows our enthusiasm for the position. Plus, it’s just good manners!
We think you need these skills to ace Resident Services Coordinator in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for residents or clients in the past, so share specific examples that showcase your proactive approach!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Resident Services Coordinator role. Mention how your skills align with the responsibilities listed in the job description, like managing inquiries and coordinating maintenance.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid jargon to ensure your message comes across effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Stoll UK
✨Know the Company Inside Out
Before your interview, take some time to research the supported housing provider. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Resident Services Coordinator, strong customer service skills are crucial. Prepare examples from your past experiences where you successfully managed inquiries or resolved issues for residents. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Proactive in Problem-Solving
The job requires a proactive approach to problem-solving. Think of scenarios where you identified potential issues before they escalated and how you addressed them. Highlighting your ability to anticipate needs will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company. This shows that you’re engaged and serious about the position. You might ask about the team dynamics or how success is measured in this role.
