Roastery and Production Team Member in Lincoln

Join an iconic Lincolnshire coffee brand where it all starts with good coffee, done right. Stokes Coffee and Tea are looking for a practical, organised and enthusiastic Roastery and Production Team Member to join our team. This is a varied, hands‑on role at the heart of our coffee operation. One day you could be helping roast and package coffee, the next, managing stock, preparing customer orders, supporting quality control activities, or ensuring deliveries leave on time. If you enjoy being part of a busy team, take pride in doing things properly, and want to learn more about the world of specialty coffee, we'd love to hear from you.

Who We Are: Stokes Coffee and Tea has over 120 years of passion and know‑how in sourcing, roasting and blending its tea and coffee, supplying businesses locally and across the UK with exceptional quality. We operate three destination cafés across Lincolnshire. Each café offers a unique ambience, fresh, quality produce and of course the best coffee, which we roast on site, at The Lawn Café. Alongside this, our sister companies, The Blue Room and Charlotte House Hotel, offer beautiful event spaces to suit every visitor and occasion. Via our wholesale team, we also offer a comprehensive technical support package, as well as our coffee, to other cafés, so there are plenty of career opportunities to explore. At Stokes we are passionate about our people, customers and communities and are constantly evolving to meet the challenges of a changing world, ethically, sustainably and responsibly. We have recently become a BCorp Certified business. This is a global marker, verifying we meet rigorous standards for social and environmental performance, transparency, and accountability. We want to partner and grow with our team members by offering a supportive work environment that provides better work‑life balance, a learning culture to enhance skills, share knowledge and develop your career, as well as offer fair reward. Our management pathway is open to all team members who consistently demonstrate Stokes’s behaviours and values. We hope you'll join us on the next exciting chapter in our journey and become part of the family.

What You’ll Be Doing: As a Stokes Roastery and Production Team Member you'll play an important role in keeping our roastery and warehouse running smoothly by:

• Supporting daily roasting and production activities
• Weighing and preparing green coffee and assisting with roasting schedules
• Bagging, sealing and labelling coffee to our quality and brand standards
• Picking, packing and dispatching wholesale, retail and online orders
• Receiving, checking and storing deliveries
• Maintaining accurate stock records and supporting stock counts
• Preparing shipping labels and dispatch documentation
• Working to production targets and agreed KPIs
• Supporting cupping, quality control and occasional marketing activities
• Maintaining high standards of cleanliness, organisation and food safety
• Supporting sustainability initiatives and continuous improvement projects
• Providing friendly and knowledgeable support to customers and visitors where required

What We Are Looking For: We're interested in attitude as much as experience. You'll be:

• Organised, methodical and naturally attentive to detail
• Comfortable undertaking physical work and manual handling
• Able to follow procedures and maintain accurate records
• A supportive and proactive team player
• Focused on daily schedule and targets and able to identify tasks that need prioritising
• Reliable, hardworking and self‑motivated
• Proactive, adaptable and willing to learn
• An interest in coffee, roasting or specialty food production

Experience that's helpful but not essential:

• Warehouse, production, manufacturing, coffee roasting or food‑handling experience
• Experience operating machinery or production equipment
• Knowledge of food safety, HACCP or quality standards
• Forklift licence or pallet truck experience (training will be given)

What we offer:

• Daytime hours
• Quarterly performance bonus
• Enhanced annual leave entitlement
• Christmas and Boxing Day, & New Year's Day Off
• Discounted food and drinks
• Reward & Recognition Schemes
• Training and Development including management pathways
• Employee Assistance Programme
• Health and Wellbeing Programme
• Employee high‑street discounts
• In‑store discounts
• Supportive team environment
• Staff socials
• Workplace pension scheme
• Cycle to work scheme
• Bereavement Leave

Benefits as Well:

• Bereavement leave
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Free fitness classes
• Health & wellbeing programme
• Store discount

Job Types: Full‑time, Permanent

Pay: Up to £27,000.00 per year

Application question(s): Tell us what you want from your next role. Tell us why you are the right candidate for this role.

Work Location: In person