Medical Secretary/Medical Administrator in High Wycombe

We are looking for an experienced Medical Secretary who has worked in General Practice. We would prefer someone that could work at least 30 hours per week but could be flexible for the right person.

Main duties of the job include:

• Typing referrals, private letters, reports and other documents.
• Liaising with external agencies such as hospitals and community services.
• Processing private applications for claims, benefits, insurances and SARS.
• Keeping spreadsheet up to date for all private work undertaken.
• Regularly checking and maintaining email inbox.
• Maintaining accurate referral and medical report spreadsheets.
• Use of multiple systems EMIS, DOCMAN, ERS, IGPR, ACCURX.
• Dealing with patient telephone enquiries in an efficient, polite and professional manner.

About us: We are a semi-rural practice based in High Wycombe with a list size of approx 7000 patients. We have 3 partners, 2 nurses, 2 HCAs and PCN staff that consist of a Paramedic, Physio, 2 Clinical Pharmacists and a GPA, as well as our admin team.

Job responsibilities include:

• Supporting clinical and admin staff with tasks.
• Filing reports, clinic letters and patient correspondence electronically via DOCMAN.
• Copying notes.
• Accurately inputting data into patients' healthcare records as necessary.
• Checking secretary in post tray and actioning documents in tray.
• Maintaining a clean, tidy, effective working area at all times.

Personal Profile:

• The ability to stay calm and work under pressure.
• Effective team member.
• Positive, flexible, adaptable and able to plan ahead.
• Set high standards and take pride in work.
• Methodical and accurate.
• Flexibility to support team members when necessary, in order to provide holiday and sickness cover whenever possible.

General Administration:

• Dealing efficiently with tasks from doctors and clinical staff regarding patients.
• Ad-hoc tasks to support the doctors and the wider team.

Training: It is important to attend in-house training events.

Confidentiality: Practice ethics and the confidentiality of patient records/treatment etc. to be adhered to at all times.

Salary: Depending on experience. We would prefer candidates to have some experience of secretarial work within a GP Practice.

Job Types: Part-time/Full-time, Permanent.

Person Specification:

• Qualifications: GCSE grade A to C in English and Maths.
• Experience with the following: EMIS, DOCMAN, ERS, IGPR, ACCURX.
• Experience of working in primary care.
• Experience of working in a GP practice.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.